Wrapping up TEN season 1

The Tenant Experience Network podcast has wrapped up its first season of thought-provoking conversations with leading CRE professionals and industry experts that each had something to say about experience in the built world, and the impact that technology is having on the largest asset class in the world, commercial real estate. Hosted by HILO’s Co-founder & CEO, David Abrams, each episode covered topics that matter now more than ever, including health and safety in the workplace, best practices for building culture and community, smart building solutions, emerging technologies, partnerships in proptech and the impacts of COVID-19 on buildings and the people who use them. 

Listen & subscribe to the TEN podcast on Apple Podcasts, Spotify, Google Podcasts and more!

EPISODE 1 features Jon Love, CEO of KingSett Capital on success, communication, and building horsepower during a pandemic. Jon shares his journey from early beginnings at Oxford Properties to now leading the team at KingSett Capital, with a portfolio of $15 billion. Listeners will learn about Jon’s journey to his current position at KingSett and hear how he attributes working in the moment as one of his keys to success.
EPISODE 2 features features Chris Tambakis, CEO of Adgar Canada, on doing what is right for the customer, and loving what you do. Chris shares his journey from early beginnings at Colliers to now leading the team at Adgar Canada, with over $1B in assets under management. Listeners will get a glimpse into what is top of mind for Chris as he continues to navigate through new challenges and emerging opportunities.
EPISODE 3 features Neil Lacheur, EVP & Principal at Avison Young on building your own story and starting as an entrepreneur. Avison Young is one of the world’s fastest growing commercial real estate firms operating in 15 countries with 400 million square feet under management. Neil shares his career journey to his current position, where he combines his learning from being an entrepreneur with his corporate experience at Avison Young.
EPISODE 4 features Lee Odess, CEO of Inside Access Control on self-awareness and shifting from Access Control to Access Care. Lee is an entrepreneur and executive with over 18 years of experience in starting, building and leading businesses with a track record of sales growth and marketing effectiveness. Lee shares his career path to his current position, where he combines his industry experience with his expertise in the technology space.
EPISODE 5 features Jeff Dennis, CEO of Inside Access Control on self-awareness and shifting from Access Control to Access Care. Lee is an entrepreneur and executive with over 18 years of experience in starting, building and leading businesses with a track record of sales growth and marketing effectiveness. Lee shares his career path to his current position, where he combines his industry experience with his expertise in the technology space.
EPISODE 6 features Kay Sargent, Sr. Principal & Director of WorkPlace at HOK on tech-enabled environments and doing what you love. Kay shares her journey from early beginnings, working at Technion, a Canadian success story, to now being a mentor and thought leader at HOK. Hear her views on creating tech-enabled environments, and get a glimpse into what is top of mind for Kay, as she continues to navigate through new challenges and emerging opportunities.
EPISODE 7 features Matt Knight, PropTech Investor on how tech will get us back to the workplace. As an investor in early stage technology for commercial buildings, Matt shares his journey to his current role as investor and board member, where he combines his learning from early days in private equity to becoming a PropTech nerd. Great learning for all listeners and an opportunity to gain insights into what it takes to be successful in early stage investment.
EPISODE 8 features David Popler, Managing Director, Solutions Development at JLL on using data to elevate client service. JLL has 4.6 billion square feet in managed properties and facilities under contract. David shares his journey to his current position at JLL, where he combines his learning from previous roles as Chief Revenue Officer and VP of Business Development. Listeners will gain insight into what it takes to become an innovative leader.
EPISODE 9 features Annie Rinker, Director, Office of Innovation at Hines on how tech is changing tenant experience. In this episode, listeners will hear about Annie’s journey to her current position at Hines, where she explores ways to drive value through the intersection of co-working and traditional commercial real estate. She also shares her thinking on the changing role of the property manager.
EPISODE 10 features Lorri Rowlandson, Senior Vice President at BGIS on how technology drives data insights. Lorri shares the career path to her current position at BGIS, where she builds on the intersection of real estate operations and innovation through strategic thought leadership. Listeners will hear her thoughts on technology as an enabler, and on becoming an expert through lifelong learning.

Returning in January, TEN season 2 will challenge our guests to share how they will thrive in a COVID era, their views on flexibility in CRE and how working from everywhere will impact the workplace, and their thoughts on how we will define and deliver tenant experience in 2021. Until then, all of us at HILO and the TEN podcast want to wish you a Happy Holidays, Happy New Year and continued success in building community where you work or live.

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