DIGITIZING
CUSTOMER
EXPERIENCE IN
BUILDINGS TO
Reduce
friction
Drive
efficiency
Build
community
Reward
Tenants
Advance ESG
initiatives
Increase
satisfaction
Accelerate
innovation
Unlock
data
Our workplace experience platform is built for people, fueled by data and powered by AI to drive utilization and engagement.
Our workplace experience platform is built for people, fueled by data and powered by AI to drive utilization and engagement.
Benefits
ATTRACT
TENANTS
RETAIN
TENANTS
BOOST
REVENUES
STREAMLINE
OPERATIONS
Features
COMMUNICATIONS
HILO provides direct communication between building operators and tenants in real time whether they are onsite or remote.
REWARDS
HILO ensures tenants feel valued by offering exclusive curated offers and events from the building and nearby businesses.
BUILDING INFO
HILO gives tenants convenient access to contact information and all the services and amenities their building has to offer.
COMMUNITY
HILO connects users beyond their 4 walls to include information about local businesses, events and experiences.
INTEGRATIONS
HILO delivers essential features by integrating with industry-leading partners to deliver all building technologies in one platform.
DATA ANALYTICS
HILO reports on vital intelligence about tenant engagement and utilization to inform smarter property management decisions.
COMMUNICATIONS
HILO provides direct communication between building operators and tenants in real time whether they are onsite or remote.
REWARDS
HILO ensures tenants feel valued by offering exclusive curated offers and events from the building and nearby businesses.
BUILDING INFO
HILO gives tenants convenient access to contact information and all the services and amenities their building has to offer.
COMMUNITY
HILO connects users beyond their 4 walls to include information about local businesses, events and experiences.
INTEGRATIONS
HILO delivers essential features by integrating with industry-leading partners to deliver all building technologies in one platform.
DATA ANALYTICS
HILO reports on vital intelligence about tenant engagement and utilization to inform smarter property management decisions.
Experience
ENGAGEMENT
EXPERTISE
Our team of marketing and engagement experts provide hands-on customer support to help building operators create unrivaled content, programs and Reward offers uniquely tailored to their building community.
ONBOARDING
AND TRAINING
Our industry-leading onboarding and training process enables building operators to launch their own digital building community within 30 days, and our Customer Success Team does 90% of the work.
ACTIVATING
USERS
Our Marketing Playbook and launch planning Customer Support program is tailored to our building partners’ needs and designed to achieve the highest rates of user activation and sustaining engagement.
Product
7:30 AM Reserve a meeting room before leaving home 📅
8:30 AM Receive a Reward offer on the way to the office 🏆
8:45 AM Access the services available in your building 🏢
9:00 AM Pass through a security card reader to enter 📱
10:30 AM Get an event Update to join a yoga class 🧘
11:45 AM Order, pay and arrange delivery of your lunch 🥡
1:15 PM Contact building management about broken glass 💬
3:00 PM Be notified of an emergency building lockdown 🚨
7:30 PM Participate in a survey that arrives in the evening 📋
7:30 AM Reserve a meeting room before leaving home 📅
8:30 AM Receive a Reward offer on the way to the office 🏆
8:45 AM Access the services available in your building 🏢
9:00 AM Pass through a security card reader to enter 📱
10:30 AM Get an event Update to join a yoga class 🧘
11:45 AM Order, pay and arrange delivery of your lunch 🥡
1:15 PM Contact building management about broken glass 💬
3:00 PM Be notified of an emergency building lockdown 🚨
7:30 PM Participate in a survey that arrives in the evening 📋
Experience
ENGAGEMENT EXPERTISE
Our team of marketing and engagement experts provide hands-on customer support to help building operators create unrivaled content, programs and Reward offers uniquely tailored to their building community.
ONBOARDING AND TRAINING
Our industry-leading onboarding and training process enables building operators to launch their own digital building community within 30 days, and our Customer Success Team does 90% of the work.
ACTIVATING USERS
Our Marketing Playbook and launch planning Customer Support program is tailored to our building partners’ needs and designed to achieve the highest rates of user activation and sustaining engagement.
Building Partners
Benefits
ATTRACT
TENANTS
HILO helps attract new tenants by creating sought-after building communities where users feel rewarded, connected, supported, and happy.
RETAIN
TENANTS
More than a building app, HILO seamlessly connects tenants to everything that a building and its neighborhood has to offer, creating an unrivalled user experience that builds long-term tenant loyalty.
BOOST
REVENUES
HILO boosts revenues for building operators by providing tenants with seamless access to onsite retailers, amenities, and services directly through the HILO network.
STREAMLINE
OPERATIONS
HILO drives efficiencies, saves time, and reduces costs by providing building operators with all the tools needed to streamline operations.
