The Tenant Experience Network (TEN) features leading commercial real estate (CRE) professionals in conversation with HILO Co-founder & CEO, David Abrams. Each episode cuts through the ever-evolving, and sometimes polarizing opinions around the future of the workplace, and what it means for the importance of buildings and tenant experience.
From hybrid solutions to newly imagined spaces and amenities, TEN covers the latest thinking and insights on all things property and tech from people in the trenches: building owners, property managers, tenants and leading PropTech founders.
Listen & subscribe on Apple Podcasts, Spotify, Google Podcasts and more.
Ryan Elazari | Senior Director | Empire Management | The future of CRE from a Proptech adopter, teacher & entrepreneur
Season 3 / Episode 6 / 24:09
In this episode, Ryan shares his belief that office buildings need to take a hospitality approach to engaging with tenants to improve communications, ensure that everyone is aware of all activities going on in the building, and provide a way for them to feel connected to their entire building community.
Laura Fishback | Dallas Market Leader Property Management, Senior Property Manager | Avison Young | Facilitating a better return to the workplace experience for tenants
Season 3 / Episode 5 / 30:22
In this episode, Laura shares her journey to commercial real estate and being recruited for a Business Development role by Avison Young in Dallas. She shares that learning, as well as her thinking around amenities and community connection being a critical driver of tenant engagement.
David Sturner | Principal & Senior Managing Director | Banyan Street Capital | ‘Adapt or die’ to keep up with CRE market changes
Season 3 / Episode 4 / 35:46
In this episode, David shares how the pandemic affected Banyan’s business and created an opportunity to pivot by converting office spaces to residential. David firmly believes in the adage ‘adapt or die’ because he understands that markets will change and we must continually be thinking about what needs to be done in order to keep up.
Michael Emory | President & CEO | Allied | Creating more humanistic workspaces with more meaningful tenant engagement
Season 3 / Episode 3 / 45:04
In this episode, Michael shares his early experience with the adaptive reuse of existing structures, and how that informed Allied’s future business and transitioned them from inspired amateurs to real estate professionals leading the evolution of office space that focuses on the needs and aspirations of human users.
Ryan Elazari | Senior Director | Empire Management | The future of CRE from a Proptech adopter, teacher & entrepreneur
Season 3 / Episode 6 / 24:09
In this episode, Ryan shares his belief that office buildings need to take a hospitality approach to engaging with tenants to improve communications, ensure that everyone is aware of all activities going on in the building, and provide a way for them to feel connected to their entire building community.
Laura Fishback | Dallas Market Leader Property Management, Senior Property Manager | Avison Young | Facilitating a better return to the workplace experience for tenants
Season 3 / Episode 5 / 30:22
In this episode, Laura shares her journey to commercial real estate and being recruited for a Business Development role by Avison Young in Dallas. She shares that learning, as well as her thinking around amenities and community connection being a critical driver of tenant engagement.
David Sturner | Principal & Senior Managing Director | Banyan Street Capital | ‘Adapt or die’ to keep up with CRE market changes
Season 3 / Episode 4 / 35:46
In this episode, David shares how the pandemic affected Banyan’s business and created an opportunity to pivot by converting office spaces to residential. David firmly believes in the adage ‘adapt or die’ because he understands that markets will change and we must continually be thinking about what needs to be done in order to keep up.
Michael Emory | President & CEO | Allied | Creating more humanistic workspaces with more meaningful tenant engagement
Season 3 / Episode 3 / 45:04
In this episode, Michael shares his early experience with the adaptive reuse of existing structures, and how that informed Allied’s future business and transitioned them from inspired amateurs to real estate professionals leading the evolution of office space that focuses on the needs and aspirations of human users.
Brian Rosen | President & CEO | Canada | Colliers International | Technology, tenant experience, and connection to community and amenities
Season 3 / Episode 2 / 31:56
In this episode, we discuss the long term nature of the industry and the role that buildings will play in supporting their business partners. Brian goes on to say, “the best operators are investing in amenities and engagement with the tenants and community, and that’s why tenant experience apps are going crazy.”
Jon Love | CEO | KingSett Capital | Seeing tenants as partners in delivering a great office experience
Season 3 / Episode 1 / 25:12
In this episode, Jon shares his desire to build a better product for the customer – each and every person who comes into your building – and his vision to see tenants as partners in delivering a great office experience.
TEN Season 3 Trailer
Season 3 / Episode 0 / 1:23
The Tenant Experience Network (TEN) features leading commercial real estate (CRE) professionals in conversation with HILO Co-founder & CEO, David Abrams. Each episode cuts through the ever-evolving and sometimes polarizing opinions around the future of the workplace.
Sheila Botting, Principal & President, Americas Professional Services at Avison Young | The art of the possible in CRE | 37:41
Season 2 / Episode 14
In this episode, we will learn about Sheila’s unexpected journey to commercial real estate and her desire to discover the art of the possible. We also had a great discussion about the shared responsibility to create workspaces and human experiences that people will want to be a part of.
Susi Yu, Principal & Head of Development at MAG Partners | Connecting residents to their community | 31:50
Season 2 / Episode 13
In this episode, we will learn about Susi’s journey from – architect to building developer and now, entrepreneur. She will share her learning from working with many amazing women who have been successful in managing both their careers and their personal lives.
Daniel Tropp, Founder & President of AEBOV | Innovation & Tenant Experience in the Industrial sector | 29:04
Season 2 / Episode 12
In this episode, we will learn about Daniel’s journey working in investment sales, moving to brokerage and then spending time as a product specialist, ultimately leading to his decision to branch out on his own, with the goal of bringing more innovation to the industrial sector.
