The Tenant Experience Network (TEN) features leading commercial real estate (CRE) professionals in conversation with HILO Co-founder & CEO, David Abrams. Each episode cuts through the ever-evolving, and sometimes polarizing opinions around the future of the workplace, and what it means for the importance of buildings and tenant experience.
From hybrid solutions to newly imagined spaces and amenities, TEN covers the latest thinking and insights on all things property and tech from people in the trenches: building owners, property managers, tenants and leading PropTech founders.
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Steven Rotter | Vice Chairman | JLL | Why every deal matters and now is the time to invest
Season 3 / Episode 10 / 36:40
In this episode, Steven shares his strong belief that businesses will continue to see NYC as an important location to have a physical presence, albeit with different use cases and purposes. Interestingly, a majority of the deals that are getting done today are with buildings that are offering new, or expanded services and amenities to attract new tenants.
Bob Knakal | Chairman NY Investment Sales | JLL | A titan in NY CRE shares his story and insights
Season 3 / Episode 9 / 42:36
In this episode, Bob shares his personal experience working through the pandemic and how his own thinking has evolved and changed. Bob believes that working in the office is more fun and hopes that people will continue to find their way back to the office and rediscover the many ways in which the commute can provide valuable time to read, listen to audiobooks or your favorite podcast.
TEN | Highlights
The Tenant Experience Network podcast has featured many incredible guests who have shared valuable insights on the future of the workplace, enhancing tenant experience and the role of office buildings. Enjoy these highlights from some of the most prominent CRE thought leaders that have joined us on TEN.
Chad Griffiths | Industrial Real Estate Broker, Investor and Host of the Industrial Real Estate Podcast | People are the true asset in buildings
Season 3 / Episode 8 / 32:29
In this episode, Chad shares his belief that buildings can be a significant determinant in making the physical workspace more appealing. Placing an emphasis on what tenants want can have a direct correlation to the value of that building. We both agree that people are the true asset in buildings, and they need to be engaged in a more meaningful way.
Steven Rotter | Vice Chairman | JLL | Why every deal matters and now is the time to invest
Season 3 / Episode 10 / 36:40
In this episode, Steven shares his strong belief that businesses will continue to see NYC as an important location to have a physical presence, albeit with different use cases and purposes. Interestingly, a majority of the deals that are getting done today are with buildings that are offering new, or expanded services and amenities to attract new tenants.
Bob Knakal | Chairman NY Investment Sales | JLL | A titan in NY CRE shares his story and insights
Season 3 / Episode 9 / 42:36
In this episode, Bob shares his personal experience working through the pandemic and how his own thinking has evolved and changed. Bob believes that working in the office is more fun and hopes that people will continue to find their way back to the office and rediscover the many ways in which the commute can provide valuable time to read, listen to audiobooks or your favorite podcast.
TEN | Highlights
The Tenant Experience Network podcast has featured many incredible guests who have shared valuable insights on the future of the workplace, enhancing tenant experience and the role of office buildings. Enjoy these highlights from some of the most prominent CRE thought leaders that have joined us on TEN.
Chad Griffiths | Industrial Real Estate Broker, Investor and Host of the Industrial Real Estate Podcast | People are the true asset in buildings
Season 3 / Episode 8 / 32:29
In this episode, Chad shares his belief that buildings can be a significant determinant in making the physical workspace more appealing. Placing an emphasis on what tenants want can have a direct correlation to the value of that building. We both agree that people are the true asset in buildings, and they need to be engaged in a more meaningful way.
Lisa Kirsch | Head of Strategic Initiatives | Landis | Why we need to let people decide how and where they want to work
Season 3 / Episode 7 / 28:13
In this episode, Lisa shares the impact that their new workplace has had on the Landis team. The key is offering everyone the autonomy to decide how and where they want to work. Like what flexible space providers do, Lisa believes that building operators need to move faster at providing turnkey solutions for occupiers.
Ryan Elazari | Senior Director | Empire Management | The future of CRE from a Proptech adopter, teacher & entrepreneur
Season 3 / Episode 6 / 24:09
In this episode, Ryan shares his belief that office buildings need to take a hospitality approach to engaging with tenants to improve communications, ensure that everyone is aware of all activities going on in the building, and provide a way for them to feel connected to their entire building community.
Laura Fishback | Dallas Market Leader Property Management, Senior Property Manager | Avison Young | Facilitating a better return to the workplace experience for tenants
Season 3 / Episode 5 / 30:22
In this episode, Laura shares her journey to commercial real estate and being recruited for a Business Development role by Avison Young in Dallas. She shares that learning, as well as her thinking around amenities and community connection being a critical driver of tenant engagement.
David Sturner | Principal & Senior Managing Director | Banyan Street Capital | ‘Adapt or die’ to keep up with CRE market changes
Season 3 / Episode 4 / 35:46
In this episode, David shares how the pandemic affected Banyan’s business and created an opportunity to pivot by converting office spaces to residential. David firmly believes in the adage ‘adapt or die’ because he understands that markets will change and we must continually be thinking about what needs to be done in order to keep up.
Michael Emory | President & CEO | Allied | Creating more humanistic workspaces with more meaningful tenant engagement
Season 3 / Episode 3 / 45:04
In this episode, Michael shares his early experience with the adaptive reuse of existing structures, and how that informed Allied’s future business and transitioned them from inspired amateurs to real estate professionals leading the evolution of office space that focuses on the needs and aspirations of human users.
Brian Rosen | President & CEO | Canada | Colliers International | Technology, tenant experience, and connection to community and amenities
Season 3 / Episode 2 / 31:56
In this episode, we discuss the long term nature of the industry and the role that buildings will play in supporting their business partners. Brian goes on to say, “the best operators are investing in amenities and engagement with the tenants and community, and that’s why tenant experience apps are going crazy.”
