
The Tenant Experience Network (TEN) features leading commercial real estate (CRE) professionals in conversation with HILO Co-founder & CEO, David Abrams. Each episode cuts through the ever-evolving, and sometimes polarizing opinions around the future of the workplace, and what it means for the importance of buildings and tenant experience.
From hybrid solutions to newly imagined spaces and amenities, TEN covers the latest thinking and insights on all things property and tech from people in the trenches: building owners, property managers, tenants and leading PropTech founders.
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Michael Abrams | Real Estate Consultant and Advisor | Flexspace Advisors | Let’s talk about flex
Season 4 / Episode 6 / 45:26
In this episode, Michael shares his thoughts on current CRE topics, such as “reactivating” buildings and their connection to people and community, and the increasing awareness of mental health and well-being. Michael lives, breathes and sleeps all things flex and could talk forever about his passion for the industry.

Geoffrey Newman | Executive Managing Director | Savills North America | Returning to where it all started
Season 4 / Episode 5 / 45:26
In this episode, Geoffrey acknowledges the magnitude of the challenge in front of CRE as B and C Class buildings strive to remain relevant. We are looking at a 15-year time horizon for the continued evolution of this very large segment of the market, to perhaps take on a new purpose or reimagined use.

Paul J. Massey | CEO | B6 Real Estate Advisors | Episode 50 with a giant in New York CRE
Season 4 / Episode 4 / 33:14
In this episode, we learn that after several years at Cushman & Wakefield, Paul embarked on his next entrepreneurial endeavor, starting B6, which stands for “Building by Building, Block by Block”. He attributes some of his success to making every mistake in the book but never making the same mistake twice.

Mollie Eisler | VP | Technology and Innovation | Almanac Realty Investors | The intersection of people, technology and place
Season 4 / Episode 3 / 22:42
In this episode, we learn that Mollie sees two themes emerging that will define the future of commercial real estate. The first is data management, which she views as the most valuable resource, and the second is the creation of unique and memorable in-person experiences that can be shared with others.

Michael Abrams | Real Estate Consultant and Advisor | Flexspace Advisors | Let’s talk about flex
Season 4 / Episode 6 / 45:26
In this episode, Michael shares his thoughts on current CRE topics, such as “reactivating” buildings and their connection to people and community, and the increasing awareness of mental health and well-being. Michael lives, breathes and sleeps all things flex and could talk forever about his passion for the industry.

Geoffrey Newman | Executive Managing Director | Savills North America | Returning to where it all started
Season 4 / Episode 5 / 45:26
In this episode, Geoffrey acknowledges the magnitude of the challenge in front of CRE as B and C Class buildings strive to remain relevant. We are looking at a 15-year time horizon for the continued evolution of this very large segment of the market, to perhaps take on a new purpose or reimagined use.

Paul J. Massey | CEO | B6 Real Estate Advisors | Episode 50 with a giant in New York CRE
Season 4 / Episode 4 / 33:14
In this episode, we learn that after several years at Cushman & Wakefield, Paul embarked on his next entrepreneurial endeavor, starting B6, which stands for “Building by Building, Block by Block”. He attributes some of his success to making every mistake in the book but never making the same mistake twice.

Mollie Eisler | VP | Technology and Innovation | Almanac Realty Investors | The intersection of people, technology and place
Season 4 / Episode 3 / 22:42
In this episode, we learn that Mollie sees two themes emerging that will define the future of commercial real estate. The first is data management, which she views as the most valuable resource, and the second is the creation of unique and memorable in-person experiences that can be shared with others.

Michael Przytula | Managing Director | Intelligent & Digital Workplaces | Accenture | The people side of workplace technology
Season 4 / Episode 2 / 36:20
In this episode, Michael notes that the built environment has really pivoted to being about the experiences and spaces that make a workplace that people love to work in. His ultimate goal is to create a standardized, streamlined and unified experience, no matter where people work.

Antonia Cardone | Americas Lead | Total Workplace | Cushman & Wakefield | The value of being together in the workplace
Season 4 / Episode 1 / 41:46
In this episode, Antonia shares a number of reasons people want to be in the office. In the past, being in the office was about having access to “stuff”, whereas today the new emphasis is on socialization and collaboration. She suggests that while amenities and environment are important, the “value” of being together is the real driver of spending time in the office.

Kendall Pretzer | CEO | Grace Hill | The creative and flexible imperative for hybrid work success
Season 3 / Episode 22 / 35:01
In this episode, we learn that Kendal believes hybrid work may well be the new normal, and companies must be flexible and creative to help it succeed. Kendall reminds us that people are people, and there is a need for some in-person collaboration and casual conversation.

Sara Tabita | Community Experience Manager | Granite Properties | Facilitating workplace needs through tenant partnerships
Season 3 / Episode 21 / 27:02
In this episode, Sara acknowledges the shift from office space to office experience, and the need for buildings to provide their tenants with unique and memorable experiences that will also foster a sense of community. She stresses the importance of communication to help inform customers of any changes that may be necessary to deliver a better workplace experience.

Rita Tené Ellison | Associate Director | T. Dallas Smith & Company | Putting customers first in CRE
Season 3 / Episode 20 / 22:20
In this episode, Rita explains that access to local amenities is becoming more of a driving factor in real estate decisions, causing smart landlords to become more attentive to tenant needs, and respond with appropriate programming. With a “client-first” mentality, her firm has maintained a consistent approach throughout the pandemic in responding to the evolving needs of its customers.

Jamie Petten | President & Executive Director | Kanata North Business Association | Connecting the community in Canada’s largest technology park
Season 3 / Episode 19 / 31:09
In this episode, Jamie shares that in order to attract and retain talent, a big part of the conversation is adding new opportunities to live and play at Kanata North Technology Park, and making new investments to enhance physical workspaces. Jamie is enthusiastic about the role that HILO will play in helping to connect all the partners in the park and promote all of the park’s activities.