The Tenant Experience Network (TEN) features leading commercial real estate (CRE) professionals in conversation with HILO Co-founder & CEO, David Abrams. Each episode cuts through the ever-evolving, and sometimes polarizing opinions around the future of the workplace, and what it means for the importance of buildings and tenant experience.
From hybrid solutions to newly imagined spaces and amenities, TEN covers the latest thinking and insights on all things property and tech from people in the trenches: building owners, property managers, tenants and leading PropTech founders.
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Chad Griffiths | Industrial Real Estate Broker, Investor and Host of the Industrial Real Estate Podcast | People are the true asset in buildings
Season 3 / Episode 8 / 32:29
In this episode, Chad shares his belief that buildings can be a significant determinant in making the physical workspace more appealing. Placing an emphasis on what tenants want can have a direct correlation to the value of that building. We both agree that people are the true asset in buildings, and they need to be engaged in a more meaningful way.
Lisa Kirsch | Head of Strategic Initiatives | Landis | Why we need to let people decide how and where they want to work
Season 3 / Episode 7 / 28:13
In this episode, Lisa shares the impact that their new workplace has had on the Landis team. The key is offering everyone the autonomy to decide how and where they want to work. Like what flexible space providers do, Lisa believes that building operators need to move faster at providing turnkey solutions for occupiers.
Ryan Elazari | Senior Director | Empire Management | The future of CRE from a Proptech adopter, teacher & entrepreneur
Season 3 / Episode 6 / 24:09
In this episode, Ryan shares his belief that office buildings need to take a hospitality approach to engaging with tenants to improve communications, ensure that everyone is aware of all activities going on in the building, and provide a way for them to feel connected to their entire building community.
Laura Fishback | Dallas Market Leader Property Management, Senior Property Manager | Avison Young | Facilitating a better return to the workplace experience for tenants
Season 3 / Episode 5 / 30:22
In this episode, Laura shares her journey to commercial real estate and being recruited for a Business Development role by Avison Young in Dallas. She shares that learning, as well as her thinking around amenities and community connection being a critical driver of tenant engagement.
Lorri Rowlandson, Senior Vice President, BGIS | How technology drives data insights | 33:00
Season 1 / Episode 10
In this episode, we will learn about Lorri’s journey to her current position at BGIS, where she builds on the intersection of real estate operations and innovation through strategic thought leadership.
Annie Rinker, Director, Office of Innovation, Hines | How tech is changing Tenant Experience | 38:02
Season 1 / Episode 9
In this episode, we will learn about Annie’s journey to her current position at Hines, where she builds on the intersection of co-working and traditional commercial real estate by exploring ways to drive value.
David Popler, Managing Director, Solutions Development, JLL | Using data to elevate client service | 35:11
Season 1 / Episode 8
In this episode, we will learn about David’s journey to his current position at JLL, where he combines his learning from such roles as Chief Revenue Officer to Vice President of Business Development.
Matt Knight, PropTech Investor | How tech will get us back to the workplace | 29:10
Season 1 / Episode 7
In this episode, we will learn about Matt’s journey to his current role as investor and board member, where he combines his learning from early days in private equity, to becoming a “PropTech nerd”.
Kay Sargent, Sr. Principal, Director of WorkPlace, HOK | Tech-enabled environments & doing what you love | 31:51
Season 1 / Episode 6
In this episode, we will learn about Kay’s journey to her current position at HOK, where she applies her expertise in workplace design and strategy issues to create thoughtful solutions for her clients.
Jeff Dennis, Entrepreneur in Residence, Fasken Law | Curiosity and the desire for lifetime learning | 36:12
Season 1 / Episode 5
In this episode, we will learn about Jeff’s journey to his current position at Fasken, where he combines his learning from being an entrepreneur, with his expertise as a business advisor and lawyer.
Lee Odess, CEO Inside Access Control | Self-awareness & shifting from Access Control to Access Care | 34:17
Season 1 / Episode 4
In this episode, we will learn about Lee’s journey to his current position as founder and publisher, where he combines his industry experience, with his expertise in the technology space.
Neil Lacheur, EVP & Principal, Avison Young | Building your own story & starting as an entrepreneur | 34:49
Season 1 / Episode 3
In this episode of TEN, we learn about Neil’s journey to Executive Vice President and Principal at Avison Young, combining his learning from being an entrepreneur and his corporate experience.
Chris Tambakis, CEO Adgar Canada | Doing what is right for the customer, and loving what you do | 37:27
Season 1 / Episode 2
In this episode, we will learn about Chris Tambakis’s journey to his current position at Adgar, with over $1B in assets under management. We will tap into his thinking around “doing what is right for the customer” as one of his keys to success, and the importance of “loving what you do”.
Jon Love, CEO KingSett Capital | Success, communication, and building horsepower during a pandemic | 27:00
Season 1 / Episode 1
This episode of TEN features Jon Love, CEO of KingSett Capital, a leader in the commercial real estate industry, who took time out from his vacation with his family to talk with us today.
