Conceived and built from the inside out, the Hilo platform was informed and inspired by more than two decades of experience serving the Commercial Real Estate (CRE) industry. Our first hand experiences have provided Hilo with a deep understanding of what building operators and tenants want and need. 

Our Story

Conceived and built from the inside out, the HILO platform was informed and inspired by more than two decades of experience serving the Commercial Real Estate (CRE) industry.

We know CRE

Our first hand industry experience has provided our team with a deep understanding of what building operators and tenants want and need. This unique insight led to the development of HILO to digitize customer experience in buildings. Our relentless mission is to bring developers, property managers, and tenants together to create the largest platform connecting people to buildings.
The career of our Co-founder and CEO, David Abrams,took off when the promotions company he managed evolved to a full service marketing and communications agency. The firm quickly earned a reputation for creating impactful advertising, promotional, and engagement programs, as well as memorable tenant experiences for some of Canada’s most prestigious CRE developers.

Why now?

The core business of office buildings is making a monumental shift from providing space to providing experience. HILO is at the forefront of this phenomenon, empowering building operators to retain current tenants, attract new ones and streamline operations.

The power has shifted to the customer

In a hybrid world with distributed teams and employees working from anywhere, efficiency, convenience and connection to community is more important in our lives than ever. We need to use technology to reduce friction, improve communication and facilitate connection to places, spaces and experiences. HILO was built to do just that. 

We understand how important it is for building operators to be closer to their occupiers and occupants in the building (their customers!), and to be able to communicate timely information, alerts, updates and experiences in real time to make places destinations of choice!

Why now?

“As we look to 2020 and envision the next decade, the most successful commercial real estate companies could follow the mantra: location, experience, analytics.”

Deloitte’s 2020 Commercial Real Estate Outlook

We Belong Together

The world in which we now live and work has elevated the importance of community in everyone’s lives. HILO was built to connect people and bring building communities together. Now more than ever, we understand how important it is for building managers to be closer to their tenants, and to be able to communicate timely information and updates in real time.

Real estate is one of the last industries to be disrupted by technology. Building managers now recognize that attracting and retaining the best tenants requires more than just the physical space. Today’s tenant expects a tech-enabled single point of access to all the amenities, services, events, social engagement, and smart building features that their building community offers.

Supporters

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People

We are deeply passionate about the built environment, and bring our extensive industry experience to every partner engagement, working collaboratively to help ensure user adoption, engagement and satisfaction.

The team at HILO is deeply passionate about the built world, and we apply our extensive industry experience to everything we do. Our customer service is unparalleled as we work collaboratively with our building partners to achieve maximum user adoption, engagement and success.

HILO David Abrams Co-founder & CEO

David Abrams

Co-founder & CEO
Riding has taught me determination and confidence to accomplish anything. The RTCC provides me with a community to do good. My wish is for HILO to do the same as we create the largest community of connected people in buildings.
HILO Kirk Stephens Co-founder & CMO

Kirk Stephens

Co-founder & CMO
Long hikes inspire me, and it’s one of my favourite ways to restore my energy. Even when I’m exhausted and my legs feel like rubber, I discover an extra gear I never knew I had. It’s a commitment and stamina that comes in handy when scaling a startup like HILO.
HILO Oz Solomon Co-founder & Technology Advisor

Oz Solomon

Co-founder & Technology Advisor
I like to ponder the meaning of life and everything tech. Things are so much more meaningful when they have meaning! It’s that kind of recursive logic that gets me working obsessively on perfecting our products.

Pawan Giri

Head of Technology
My photography is more than just cool pictures with cool gadgets. I like to create those picture-perfect moments with my family. They are the yin to my tech-obsessed yang. That’s what I like about HILO too, the perfect balance of business and community.
HILO Stacey Gallippi Product & Data

Stacey Gallippi

Product & Data
I organize and juggle many balls in the air at Hilo and also at home with my busy family! I love to connect things together until they work, like how HILO connects people and buildings together. I also love to connect with the outdoors and go hiking with my dog.
HILO Emily Abrams Client Success & People

Emily Abrams

Customer Success & People
HILO is about bringing people together. As a true people person, I spend my time connecting with our building partners and taking care of our team. And after a long day at the office, I return to my favourite role as Dog Mom.
HILO Evergreen Gopaul Business Development Coordinator

Evergreen Gopaul

Sales Operations
I’m an avid rock climber and passionate about cooking & baking; these communities have enriched my life in a way that I’m grateful for every day. I love that HILO continuously innovates, connects people, and provides new & unique value to the communities they create!
HILO Hannah Vo Accounting Manager

Hannah Vo

Accounting Manager
I’m passionate about numbers. I always try to keep HILO on track and on budget. I’m a quick learner, well organized, and always available when the team needs me.
HILO Jack Cosgrove Business Development Coordinator

Jack Cosgrove

Business Development
Growing up playing team sports showed me the importance of collaboration and flexibility. I am passionate about connecting with people and community to bring everyone closer, just as HILO is doing in the CRE industry.

Molly Galvin

Customer Success
Albert Einstein once said, “Strive not to be a success, but rather to be of value.” HILO sees success in many ways yet we never stop evolving to constantly be of value. COVID has taught me one thing, connection with others is invaluable.

Lauren Larsen

Growth Marketing
I find happiness in pursuing a healthy lifestyle, through staying active, being outside, and surrounding myself with good people. I value HILO’s commitment to fostering connection and a sense of community in buildings, promoting healthy and thriving work environments.

Sean Moriarty

Growth Marketing
Creating impactful content is what drives me and gives me focus. I will spend hours working to perfect any piece of media that I produce. HILO has given me the opportunity to create content I can be passionate about.

Our Values

TENACIOUS FOCUS

We are relentless and driven to do whatever it takes to get the job done. We are building a solution that we believe in.

TOMORROW IS NOW

We can’t wait until tomorrow. We embrace change, consider all possibilities and take chances to grow in order to exceed expectations every single day.

BETTER TOGETHER

From our team to our network of users, partners and supporters, we are an inclusive community. Connection and belonging lead to meaningful relationships and work.

CUSTOMER PURPOSE

Our deep understanding of the built world powers the experiences we create. We strive to be a trusted solution that invests in our building partners’ success.