
The Tenant Experience Network (TEN) features leading commercial real estate (CRE) professionals in conversation with HILO Co-founder & CEO, David Abrams. Each episode cuts through the ever-evolving, and sometimes polarizing opinions around the future of the workplace, and what it means for the importance of buildings and tenant experience.
From hybrid solutions to newly imagined spaces and amenities, TEN covers the latest thinking and insights on all things property and tech from people in the trenches: building owners, property managers, tenants and leading PropTech founders.
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AI, data, and the future of sustainable real estate with Gary Chance | CEO | Nantum AI
Season 5 / Episode 12 / 37:17
In this episode, Gary shares how his team is utilizing the latest technology and data to write better algorithms that save real estate tenants and owners more money, energy, and ultimately, to provide a better indoor experience overall. If you’re interested in AI and the impact it’s having on the built world, this episode is for you.

Global Proptech trends and insights with Ivo van Breukelen | Managing Partner | The Proptech Connection
Season 5 / Episode 11 / 31:51
In this episode, we learn that Ivo and his team are tracking an impressive 19,000 proptech companies to provide global market intelligence and insights on what’s happening in the industry. Keep listening to learn more about their data-led approach and Ivo’s passion for innovation in the built world.

Charting your path in CRE with Emily Hanna | Managing Partner, Investments | Crown Realty Partners
Season 5 / Episode 10 / 42:22
In this episode, Emily shares a wonderful story about how she actually wrote the job posting for her first job in Commercial Real Estate. It led to her joining the team at Allied Properties REIT, working under the watchful eye of Michael Emory, a previous guest on this podcast.

Martin Kelly | President | Blueprint | Creating the Blueprint for the future of real estate
Season 5 / Episode 9 / 40:16
In this episode, Martin shares his insights on how Blueprint stands out from other CRE events, emphasizing their focus on creating a unique experience—something we can totally relate to. He also hinted at some exciting new features for Blueprint participants.

Bryan Berthold | Global Lead Workplace Experience | Cushman & Wakefield | Developing and supporting workplace experience
Season 5 / Episode 6 / 45:59
In this episode, Bryan acknowledges the big shift we are seeing in the purpose of the office. He also emphasizes the importance of understanding the needs and preferences of the different types of users and how that drives attendance and engagement. It is not one size fits all.

Lisa Davidson | Vice Chairman | Savills North America | An inspiring journey from Tenant Rep to Proptech investor
Season 5 / Episode 5 / 46:17
In this episode, Lisa sheds light on key market drivers influencing real estate decisions, such as the rise of amenities and spec suites. She describes the future of work as “accommodating employees with great space.” The impact that unique community spaces have on potential tenants as they are touring prospective spaces is something else she sees in the market.

Rob Kumer | CEO | KingSett Capital | Trends and success strategies in CRE
Season 5 / Episode 4 / 53:34
In this episode, Rob shares his 3 pillars for success in the office category and speaks about the importance of experience and the technological advances impacting all asset classes. KingSett is very focused on decarbonization, and energy management including deep water cooling and implementing new lighting systems.

Sophie Wade | Founder of Flexcel Network and Host of Transforming Work podcast | Advancing workforce innovation
Season 5 / Episode 3 / 56:42
In this episode we learn that Sophie is an avid observer of people and has used this skill to shape her view of the world, and now the subject of ‘work’ specifically. She points out that for the first time, we are at a point where we are asking questions about how we should be designing spaces to meet our needs better.

Jen Tindle | Chief Comic Relief Officer | AllAboutCRE.com | All about CRE and CRE technology
Season 5 / Episode 2 / 41:42
In this episode we learn that Jen’s latest project, allaboutcre.com, is an educational platform that builds on her love of learning. She shares some great insights into what the CRE industry needs to be thinking about over the next 3 to 5 years to continue to be successful, as well as her thoughts on how building tech stacks are evolving.

Nadine Ezzie & Ryan Elazari | Co-hosts of CRE Unplugged | Innovating from the streets to the skyline
Season 5 / Episode 1 / 37:35
In this episode, Nadine and Ryan share what led them to collaborate as hosts on a new podcast, the aptly named CRE Unplugged — Innovating from the streets to the skyline. They have a lot of passion to go with their ambitious mission to not only be informative and educational but to add a welcome dose of humour as well.

Celebrating 60 Conversations on TEN
Hard to believe that it’s been over 3 years since we launched the Tenant Experience Network (TEN) podcast as a way to connect with people at a time when we all felt isolated. Host and HILO Co-founder and CEO, David Abrams, has had the opportunity to interview some amazing people from leading CRE and Proptech companies, and in real-time, share what’s really happening in buildings and communities across North America. David wanted the program to provide a true pulse on what was actually going on in the industry, across all asset classes, without being sensational or polarizing, as is often found in the media.

Peter Riguardi | Chairman & President, New York Region | JLL | Lessons in selling CRE in NYC
Season 4 / Episode 15 / 28:35
In this episode, Peter says he seeing an increase in people coming back to the workplace and occupiers using the office to competitively attract talent. He has also noticed a significant push to the best office buildings, regardless of their location. With 460 million square feet of office space in NYC, only time will tell how much space use will have to change.

Nico DePaul | Chief Operating Officer | NNN Pro Group | Net leasing in today’s CRE market
Season 4 / Episode 14 / 36:08
In this episode, Nico shares the ways in which the net lease industry is being affected by the current environment in CRE, with many variables affecting the level of activity across several categories. Like all aspects of the industry, Nico shares many ways that technology is impacting his space and the ways in which the business is evolving.

Brett Miller | CEO | Canderel | Embracing the future of work and experience
Season 4 / Episode 13 / 40:11
In this episode, Brett shares details on Canderel’s new Okkto initiative, which offers a very exciting suite of innovative workplace hospitality experiences for the users of their spaces. We discussed how technology can offer better connectivity to their customers and help to better understand their needs.