The Tenant Experience Network (TEN) features leading commercial real estate (CRE) professionals in conversation with HILO Co-founder & CEO, David Abrams. Each episode cuts through the ever-evolving, and sometimes polarizing opinions around the future of the workplace, and what it means for the importance of buildings and tenant experience.
From hybrid solutions to newly imagined spaces and amenities, TEN covers the latest thinking and insights on all things property and tech from people in the trenches: building owners, property managers, tenants and leading PropTech founders.
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Bob Knakal | Chairman NY Investment Sales | JLL | A titan in NY CRE shares his story and insights
Season 3 / Episode 9 / 42:36
In this episode, Bob shares his personal experience working through the pandemic and how his own thinking has evolved and changed. Bob believes that working in the office is more fun and hopes that people will continue to find their way back to the office and rediscover the many ways in which the commute can provide valuable time to read, listen to audiobooks or your favorite podcast.
TEN | Highlights
The Tenant Experience Network podcast has featured many incredible guests who have shared valuable insights on the future of the workplace, enhancing tenant experience and the role of office buildings. Enjoy these highlights from some of the most prominent CRE thought leaders that have joined us on TEN.
Chad Griffiths | Industrial Real Estate Broker, Investor and Host of the Industrial Real Estate Podcast | People are the true asset in buildings
Season 3 / Episode 8 / 32:29
In this episode, Chad shares his belief that buildings can be a significant determinant in making the physical workspace more appealing. Placing an emphasis on what tenants want can have a direct correlation to the value of that building. We both agree that people are the true asset in buildings, and they need to be engaged in a more meaningful way.
Lisa Kirsch | Head of Strategic Initiatives | Landis | Why we need to let people decide how and where they want to work
Season 3 / Episode 7 / 28:13
In this episode, Lisa shares the impact that their new workplace has had on the Landis team. The key is offering everyone the autonomy to decide how and where they want to work. Like what flexible space providers do, Lisa believes that building operators need to move faster at providing turnkey solutions for occupiers.
David Sturner | Principal & Senior Managing Director | Banyan Street Capital | ‘Adapt or die’ to keep up with CRE market changes
Season 3 / Episode 4 / 35:46
In this episode, David shares how the pandemic affected Banyan’s business and created an opportunity to pivot by converting office spaces to residential. David firmly believes in the adage ‘adapt or die’ because he understands that markets will change and we must continually be thinking about what needs to be done in order to keep up.
Michael Emory | President & CEO | Allied | Creating more humanistic workspaces with more meaningful tenant engagement
Season 3 / Episode 3 / 45:04
In this episode, Michael shares his early experience with the adaptive reuse of existing structures, and how that informed Allied’s future business and transitioned them from inspired amateurs to real estate professionals leading the evolution of office space that focuses on the needs and aspirations of human users.
Brian Rosen | President & CEO | Canada | Colliers International | Technology, tenant experience, and connection to community and amenities
Season 3 / Episode 2 / 31:56
In this episode, we discuss the long term nature of the industry and the role that buildings will play in supporting their business partners. Brian goes on to say, “the best operators are investing in amenities and engagement with the tenants and community, and that’s why tenant experience apps are going crazy.”
Jon Love | CEO | KingSett Capital | Seeing tenants as partners in delivering a great office experience
Season 3 / Episode 1 / 25:12
In this episode, Jon shares his desire to build a better product for the customer – each and every person who comes into your building – and his vision to see tenants as partners in delivering a great office experience.
TEN Season 3 Trailer
Season 3 / Episode 0 / 1:23
The Tenant Experience Network (TEN) features leading commercial real estate (CRE) professionals in conversation with HILO Co-founder & CEO, David Abrams. Each episode cuts through the ever-evolving and sometimes polarizing opinions around the future of the workplace.
Sheila Botting, Principal & President, Americas Professional Services at Avison Young | The art of the possible in CRE | 37:41
Season 2 / Episode 14
In this episode, we will learn about Sheila’s unexpected journey to commercial real estate and her desire to discover the art of the possible. We also had a great discussion about the shared responsibility to create workspaces and human experiences that people will want to be a part of.
Susi Yu, Principal & Head of Development at MAG Partners | Connecting residents to their community | 31:50
Season 2 / Episode 13
In this episode, we will learn about Susi’s journey from – architect to building developer and now, entrepreneur. She will share her learning from working with many amazing women who have been successful in managing both their careers and their personal lives.
Daniel Tropp, Founder & President of AEBOV | Innovation & Tenant Experience in the Industrial sector | 29:04
Season 2 / Episode 12
In this episode, we will learn about Daniel’s journey working in investment sales, moving to brokerage and then spending time as a product specialist, ultimately leading to his decision to branch out on his own, with the goal of bringing more innovation to the industrial sector.
Linda Foggie, EVP at Turner & Townsend | Designing human, safe, healthy and sustainable spaces | 28:27
Season 2 / Episode 11
In this episode, we will learn about Linda’s journey to her current role, where she brings together her love of architecture, design and real estate. We will tap into her unique perspective about being in a role that she can do 85% in her sleep, while being challenged the other 15% of her time.
Craig Leibowitz, Executive Director at Avison Young | Humanizing the Real Estate story | 33:53
Season 2 / Episode 10
In this episode, we will learn about Craig’s journey to his current role, where with his team he designs custom data analytics products that enable occupiers and investors to solve their complex real estate strategies.
