The Tenant Experience Network (TEN) features leading commercial real estate (CRE) professionals in conversation with HILO Co-founder & CEO, David Abrams. Each episode cuts through the ever-evolving, and sometimes polarizing opinions around the future of the workplace, and what it means for the importance of buildings and tenant experience.
From hybrid solutions to newly imagined spaces and amenities, TEN covers the latest thinking and insights on all things property and tech from people in the trenches: building owners, property managers, tenants and leading PropTech founders.
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Rob Kumer | CEO | KingSett Capital | Trends and success strategies in CRE
Season 5 / Episode 4 / 53:34
In this episode, Rob shares his 3 pillars for success in the office category and speaks about the importance of experience and the technological advances impacting all asset classes. KingSett is very focused on decarbonization, and energy management including deep water cooling and implementing new lighting systems.
Sophie Wade | Founder of Flexcel Network and Host of Transforming Work podcast | Advancing workforce innovation
Season 5 / Episode 3 / 56:42
In this episode we learn that Sophie is an avid observer of people and has used this skill to shape her view of the world, and now the subject of ‘work’ specifically. She points out that for the first time, we are at a point where we are asking questions about how we should be designing spaces to meet our needs better.
Jen Tindle | Chief Comic Relief Officer | AllAboutCRE.com | All about CRE and CRE technology
Season 5 / Episode 2 / 41:42
In this episode we learn that Jen’s latest project, allaboutcre.com, is an educational platform that builds on her love of learning. She shares some great insights into what the CRE industry needs to be thinking about over the next 3 to 5 years to continue to be successful, as well as her thoughts on how building tech stacks are evolving.
Nadine Ezzie & Ryan Elazari | Co-hosts of CRE Unplugged | Innovating from the streets to the skyline
Season 5 / Episode 1 / 37:35
In this episode, Nadine and Ryan share what led them to collaborate as hosts on a new podcast, the aptly named CRE Unplugged — Innovating from the streets to the skyline. They have a lot of passion to go with their ambitious mission to not only be informative and educational but to add a welcome dose of humour as well.
Nico DePaul | Chief Operating Officer | NNN Pro Group | Net leasing in today’s CRE market
Season 4 / Episode 14 / 36:08
In this episode, Nico shares the ways in which the net lease industry is being affected by the current environment in CRE, with many variables affecting the level of activity across several categories. Like all aspects of the industry, Nico shares many ways that technology is impacting his space and the ways in which the business is evolving.
Brett Miller | CEO | Canderel | Embracing the future of work and experience
Season 4 / Episode 13 / 40:11
In this episode, Brett shares details on Canderel’s new Okkto initiative, which offers a very exciting suite of innovative workplace hospitality experiences for the users of their spaces. We discussed how technology can offer better connectivity to their customers and help to better understand their needs.
Shimon Shkury | President & Founder | Ariel Property Advisors | Building on great partnerships for success
Season 4 / Episode 12 / 39:53
In this episode, Shimon shares insights on the current state of the market as well as his beliefs on the opportunities ahead of us. He has a great read on what building operators need to do to create more compelling workplaces and suggested the idea of forming a Board, consisting of both building operators and the occupants, to come together and discuss emerging issues in CRE.
Gary Phillips | Managing Director | Eastdil Secured | Insights into the office market in New York
Season 4 / Episode 11 / 34:08
In this episode, we learn that Gary has been exposed to all asset classes but was able to share his insights into the office category and the challenges that it is facing, with consideration to the different classes within the overall office class. Gary provided a glimpse into the current state of the buy and sell market, as well as the new players that are entering the field to take advantage of current opportunities.
Phil Kanfer | Founder & CEO | Market Lane Advisors | Helping CRE choose the right PropTech
Season 4 / Episode 10 / 44:00
In this episode, Phil shares that his company Market Lane was born to provide an unbiased expertise to choose the right technology for each and every building, based on its own set of unique characteristics. Phil has seen first-hand how building owners look to the hospitality industry for inspiration on the future of office buildings.
Lee Odess | CEO | Access Control Executive Brief | Unlocking the world of access control
Season 4 / Episode 9 / 40:34
In this episode, we learn that Lee sees the world of access control from the perspective of the end-user and how it contributes to a better customer experience. Lee has always had a focus on community building and sees his role in the building access space as doing just that. He believes the past has helped inform the present and should not be overlooked when reviewing the evolution of property technology.
Sonny Kalsi | Co-CEO | BentallGreenOak | BentallGreenOak Co–CEO shares his passion for buildings
Season 4 / Episode 8 / 40:18
In this episode, Sonny shares his thoughts on technology disrupting CRE and the impact it’s having on each sector of the industry. He highlights several ways that technology can improve the customer experience and also impact property management to help drive efficiency, find cost savings, and contribute to sustainability.
David McGuinness | Head of Business Development, CRE | Motorola Solutions | Improving customer experience through building access
Season 4 / Episode 7 / 33:52
In this episode, David provides a great overview and evolution of the building access industry and how it has been impacted by cloud computing and mobile connectivity. From the access control side, David suggests that flex space has emerged as a compelling channel for their client base.
Michael Abrams | Real Estate Consultant and Advisor | Flexspace Advisors | Let’s talk about flex
Season 4 / Episode 6 / 45:26
In this episode, Michael shares his thoughts on current CRE topics, such as “reactivating” buildings and their connection to people and community, and the increasing awareness of mental health and well-being. Michael lives, breathes and sleeps all things flex and could talk forever about his passion for the industry.
Geoffrey Newman | Executive Managing Director | Savills North America | Returning to where it all started
Season 4 / Episode 5 / 45:26
In this episode, Geoffrey acknowledges the magnitude of the challenge in front of CRE as B and C Class buildings strive to remain relevant. We are looking at a 15-year time horizon for the continued evolution of this very large segment of the market, to perhaps take on a new purpose or reimagined use.
