The Tenant Experience Network (TEN) features leading commercial real estate (CRE) professionals in conversation with HILO Co-founder & CEO, David Abrams. Each episode cuts through the ever-evolving, and sometimes polarizing opinions around the future of the workplace, and what it means for the importance of buildings and tenant experience.
From hybrid solutions to newly imagined spaces and amenities, TEN covers the latest thinking and insights on all things property and tech from people in the trenches: building owners, property managers, tenants and leading PropTech founders.
Listen & subscribe on Apple Podcasts, Spotify and more.
TEN Season 6 Highlights
On season 6 of the TEN podcast, host David Abrams connected with some exceptional leaders in commercial real estate who are at the forefront of innovation, technology, and delivering a hospitality-inspired customer experience to the workplace. Have a listen to some of our favorite clips.

Creating value & enhancing tenant experience with Jonathan Bennett | President | AmTrustRE
Season 6 / Episode 12 / 49:09
In this episode, Jonathan shares how he is helping redefine what success looks like in today’s office market, the importance of differentiating buildings through thoughtful design and curated amenities, and how technology and AI are creating new opportunities to enhance the tenant experience.

Where heritage meets hospitality: Reimagining CRE with Craig Deitelzweig | President & CEO | Marx Realty
Season 6 / Episode 11 / 35:13
In this episode, Craig shares how his passion for repositioning assets has shaped his approach to integrating hospitality into commercial real estate. Craig reflects on the importance of tenacity, thinking differently, and keeping promises, and why creating inspiring and authentic workspaces is key to tenant engagement and satisfaction.

From CRE broker to PropTech founder with Matt Giffune | Co-founder | Occupier
Season 6 / Episode 10 / 42:18
In this episode, Matt discusses the value of industry experience in building PropTech, the evolution of office work in a hybrid era, and why quality and flexibility are now critical to attracting and retaining talent. Matt also shares his perspective on how technology can enhance tenant experience, and the growing potential of AI in the industry.