The Tenant Experience Network (TEN) features leading commercial real estate (CRE) professionals in conversation with HILO Co-founder & CEO, David Abrams. Each episode cuts through the ever-evolving, and sometimes polarizing opinions around the future of the workplace, and what it means for the importance of buildings and tenant experience.
From hybrid solutions to newly imagined spaces and amenities, TEN covers the latest thinking and insights on all things property and tech from people in the trenches: building owners, property managers, tenants and leading PropTech founders.
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Paul J. Massey | CEO | B6 Real Estate Advisors | Episode 50 with a giant in New York CRE
Season 4 / Episode 4 / 33:14
In this episode, we learn that after several years at Cushman & Wakefield, Paul embarked on his next entrepreneurial endeavor, starting B6, which stands for “Building by Building, Block by Block”. He attributes some of his success to making every mistake in the book but never making the same mistake twice.
Mollie Eisler | VP | Technology and Innovation | Almanac Realty Investors | The intersection of people, technology and place
Season 4 / Episode 3 / 22:42
In this episode, we learn that Mollie sees two themes emerging that will define the future of commercial real estate. The first is data management, which she views as the most valuable resource, and the second is the creation of unique and memorable in-person experiences that can be shared with others.
Michael Przytula | Managing Director | Intelligent & Digital Workplaces | Accenture | The people side of workplace technology
Season 4 / Episode 2 / 36:20
In this episode, Michael notes that the built environment has really pivoted to being about the experiences and spaces that make a workplace that people love to work in. His ultimate goal is to create a standardized, streamlined and unified experience, no matter where people work.
Antonia Cardone | Americas Lead | Total Workplace | Cushman & Wakefield | The value of being together in the workplace
Season 4 / Episode 1 / 41:46
In this episode, Antonia shares a number of reasons people want to be in the office. In the past, being in the office was about having access to “stuff”, whereas today the new emphasis is on socialization and collaboration. She suggests that while amenities and environment are important, the “value” of being together is the real driver of spending time in the office.
TEN | Highlights
The Tenant Experience Network podcast has featured many incredible guests who have shared valuable insights on the future of the workplace, enhancing tenant experience and the role of office buildings. Enjoy these highlights from some of the most prominent CRE thought leaders that have joined us on TEN.
Chad Griffiths | Industrial Real Estate Broker, Investor and Host of the Industrial Real Estate Podcast | People are the true asset in buildings
Season 3 / Episode 8 / 32:29
In this episode, Chad shares his belief that buildings can be a significant determinant in making the physical workspace more appealing. Placing an emphasis on what tenants want can have a direct correlation to the value of that building. We both agree that people are the true asset in buildings, and they need to be engaged in a more meaningful way.
Lisa Kirsch | Head of Strategic Initiatives | Landis | Why we need to let people decide how and where they want to work
Season 3 / Episode 7 / 28:13
In this episode, Lisa shares the impact that their new workplace has had on the Landis team. The key is offering everyone the autonomy to decide how and where they want to work. Like what flexible space providers do, Lisa believes that building operators need to move faster at providing turnkey solutions for occupiers.
Ryan Elazari | Senior Director | Empire Management | The future of CRE from a Proptech adopter, teacher & entrepreneur
Season 3 / Episode 6 / 24:09
In this episode, Ryan shares his belief that office buildings need to take a hospitality approach to engaging with tenants to improve communications, ensure that everyone is aware of all activities going on in the building, and provide a way for them to feel connected to their entire building community.
Laura Fishback | Dallas Market Leader Property Management, Senior Property Manager | Avison Young | Facilitating a better return to the workplace experience for tenants
Season 3 / Episode 5 / 30:22
In this episode, Laura shares her journey to commercial real estate and being recruited for a Business Development role by Avison Young in Dallas. She shares that learning, as well as her thinking around amenities and community connection being a critical driver of tenant engagement.
David Sturner | Principal & Senior Managing Director | Banyan Street Capital | ‘Adapt or die’ to keep up with CRE market changes
Season 3 / Episode 4 / 35:46
In this episode, David shares how the pandemic affected Banyan’s business and created an opportunity to pivot by converting office spaces to residential. David firmly believes in the adage ‘adapt or die’ because he understands that markets will change and we must continually be thinking about what needs to be done in order to keep up.
Michael Emory | President & CEO | Allied | Creating more humanistic workspaces with more meaningful tenant engagement
Season 3 / Episode 3 / 45:04
In this episode, Michael shares his early experience with the adaptive reuse of existing structures, and how that informed Allied’s future business and transitioned them from inspired amateurs to real estate professionals leading the evolution of office space that focuses on the needs and aspirations of human users.
Brian Rosen | President & CEO | Canada | Colliers International | Technology, tenant experience, and connection to community and amenities
Season 3 / Episode 2 / 31:56
In this episode, we discuss the long term nature of the industry and the role that buildings will play in supporting their business partners. Brian goes on to say, “the best operators are investing in amenities and engagement with the tenants and community, and that’s why tenant experience apps are going crazy.”
Jon Love | CEO | KingSett Capital | Seeing tenants as partners in delivering a great office experience
Season 3 / Episode 1 / 25:12
In this episode, Jon shares his desire to build a better product for the customer – each and every person who comes into your building – and his vision to see tenants as partners in delivering a great office experience.
TEN Season 3 Trailer
Season 3 / Episode 0 / 1:23
The Tenant Experience Network (TEN) features leading commercial real estate (CRE) professionals in conversation with HILO Co-founder & CEO, David Abrams. Each episode cuts through the ever-evolving and sometimes polarizing opinions around the future of the workplace.
