The Tenant Experience Network (TEN) features leading commercial real estate (CRE) professionals in conversation with HILO Co-founder & CEO, David Abrams. Each episode cuts through the ever-evolving, and sometimes polarizing opinions around the future of the workplace, and what it means for the importance of buildings and tenant experience.
From hybrid solutions to newly imagined spaces and amenities, TEN covers the latest thinking and insights on all things property and tech from people in the trenches: building owners, property managers, tenants and leading PropTech founders.
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TEN | Highlights
The Tenant Experience Network podcast has featured many incredible guests who have shared valuable insights on the future of the workplace, enhancing tenant experience and the role of office buildings. Enjoy these highlights from some of the most prominent CRE thought leaders that have joined us on TEN.
Chad Griffiths | Industrial Real Estate Broker, Investor and Host of the Industrial Real Estate Podcast | People are the true asset in buildings
Season 3 / Episode 8 / 32:29
In this episode, Chad shares his belief that buildings can be a significant determinant in making the physical workspace more appealing. Placing an emphasis on what tenants want can have a direct correlation to the value of that building. We both agree that people are the true asset in buildings, and they need to be engaged in a more meaningful way.
Lisa Kirsch | Head of Strategic Initiatives | Landis | Why we need to let people decide how and where they want to work
Season 3 / Episode 7 / 28:13
In this episode, Lisa shares the impact that their new workplace has had on the Landis team. The key is offering everyone the autonomy to decide how and where they want to work. Like what flexible space providers do, Lisa believes that building operators need to move faster at providing turnkey solutions for occupiers.
Ryan Elazari | Senior Director | Empire Management | The future of CRE from a Proptech adopter, teacher & entrepreneur
Season 3 / Episode 6 / 24:09
In this episode, Ryan shares his belief that office buildings need to take a hospitality approach to engaging with tenants to improve communications, ensure that everyone is aware of all activities going on in the building, and provide a way for them to feel connected to their entire building community.
Haniel Lynn, CEO of Kastle Systems | Redefining touchless experience with focus on the end user | 40:22
Season 2 / Episode 6
In this episode, we will learn about Haniel’s journey to his current role, where he brings his engineering, business consulting and startup experience to the work that he does in building out a platform company.
Glenn Felson, Author of PropTech and the Future of Real Estate | A new voice on tech in CRE | 24:44
Season 2 / Episode 5
In this episode, we will learn about Glenn’s journey to his current endeavours, where he combines his experience from working in residential brokerage, with his learning from the building access and flex-space industries.
Becky Hanner, BOMA Fellows Chair and Principal at Commercial Asset Services | The customization of tenant amenities and ROI | 24:16
Season 2 / Episode 4
In this episode, we will learn about Becky’s journey to her current role at Commercial Asset Services, where she combines her early experience working in accounting, with her training in property and asset management.
Steve Simoni, Founder of Bbot | How human interactions in CRE can create new social networks | 24:32
Season 2 / Episode 3
In this episode, we will learn about Steve’s journey to his current role at Bbot, where he combines his experience from working in the navy as a nuclear engineer, with his previous learning as a first-time founder.
Jaime McKenna, Managing Director, Group Head of Real Estate at Fengate | Why sensors & data are worthy of technology investment | 27:31
Season 2 / Episode 2
In this episode of TEN, Jaime McKenna joins host David Abrams and talks about the career path that has led to her current Managing Director position at Fengate, where she regularly applies her extensive experience in finance and investment.
Caleb Parker, Founder of Bold | Putting customers first when it comes to CRE | 24:18
Season 2 / Episode 1
In this episode, we will learn about Caleb’s journey to his current position at Bold, where he combines his learning from his experience as a founder and executive in the flexible workspace industry.
Season Two | Trailer | 1:13
Season 2 / Episode 0
Join us for season 2 as we continue our conversations with leading CRE professionals who all have something to say about the impact of technology on tenant experience in the built world.
Lorri Rowlandson, Senior Vice President, BGIS | How technology drives data insights | 33:00
Season 1 / Episode 10
In this episode, we will learn about Lorri’s journey to her current position at BGIS, where she builds on the intersection of real estate operations and innovation through strategic thought leadership.
Annie Rinker, Director, Office of Innovation, Hines | How tech is changing Tenant Experience | 38:02
Season 1 / Episode 9
In this episode, we will learn about Annie’s journey to her current position at Hines, where she builds on the intersection of co-working and traditional commercial real estate by exploring ways to drive value.
David Popler, Managing Director, Solutions Development, JLL | Using data to elevate client service | 35:11
Season 1 / Episode 8
In this episode, we will learn about David’s journey to his current position at JLL, where he combines his learning from such roles as Chief Revenue Officer to Vice President of Business Development.
