The Tenant Experience Network (TEN) features leading commercial real estate (CRE) professionals in conversation with HILO Co-founder & CEO, David Abrams. Each episode cuts through the ever-evolving, and sometimes polarizing opinions around the future of the workplace, and what it means for the importance of buildings and tenant experience.

From hybrid solutions to newly imagined spaces and amenities, TEN covers the latest thinking and insights on all things property and tech from people in the trenches: building owners, property managers, tenants and leading PropTech founders.

Listen & subscribe on Apple Podcasts, Spotify and more.

If you or someone you know would like to be a guest on TEN, connect HERE.
TEN Podcast guest Shimon Shkury

Shimon Shkury | President & Founder | Ariel Property Advisors | Building on great partnerships for success

Season 4 / Episode 12 / 39:53
In this episode, Shimon shares insights on the current state of the market as well as his beliefs on the opportunities ahead of us. He has a great read on what building operators need to do to create more compelling workplaces and suggested the idea of forming a Board, consisting of both building operators and the occupants, to come together and discuss emerging issues in CRE.

Gary Phillips | Managing Director | Eastdil Secured | Insights into the office market in New York

Season 4 / Episode 11 / 34:08
In this episode, we learn that Gary has been exposed to all asset classes but was able to share his insights into the office category and the challenges that it is facing, with consideration to the different classes within the overall office class. Gary provided a glimpse into the current state of the buy and sell market, as well as the new players that are entering the field to take advantage of current opportunities.

Lee Odess

Lee Odess | CEO | Access Control Executive Brief | Unlocking the world of access control

Season 4 / Episode 9 / 40:34
In this episode, we learn that Lee sees the world of access control from the perspective of the end-user and how it contributes to a better customer experience. Lee has always had a focus on community building and sees his role in the building access space as doing just that. He believes the past has helped inform the present and should not be overlooked when reviewing the evolution of property technology.

Rasheq Zarif | Co-founder & COO | ReWyre | Helping ReWyre the built world and future-proof buildings

Season 3 / Episode 14 / 26:37
In this episode, Rasheq shares his belief that the only way to optimize real estate again is to challenge building operators to create better workplace environments that people will want to spend time in. Rasheq views Tenant Experience, Safety and Security, and Climate Change as three main components of the Proptech ecosystem that are driving demand for emerging technology solutions.

Michael Beckerman | CEO | CREtech | Putting a spotlight on tech and innovation in the built world

Season 3 / Episode 13 / 36:12
In this episode, Michael shares his career journey from public relations for commercial real estate to launching a small news aggregator that has grown into something much bigger, now CREtech. Michael saw an opportunity to put a spotlight on innovation in the built world and create a global audience of startups, commercial real estate operators and venture capitalists.

Amy Carroll | President | Trademark Properties | Is Commercial Real Estate a dinosaur?

Season 3 / Episode 12 / 33:35
In this episode, Amy discusses the need for buildings to be more competitive, especially when stacked up against newer construction. Technology has been focused on the operations side of the business, but it’s not enough. With HR managers now involved in every real estate decision, now is the time to tap into what is most important – delivering what tenants really want.

Steven Rotter | Vice Chairman | JLL | Why every deal matters and now is the time to invest

Season 3 / Episode 10 / 36:40
In this episode, Steven shares his strong belief that businesses will continue to see NYC as an important location to have a physical presence, albeit with different use cases and purposes. Interestingly, a majority of the deals that are getting done today are with buildings that are offering new, or expanded services and amenities to attract new tenants.

Bob Knakal | Chairman NY Investment Sales | JLL | A titan in NY CRE shares his story and insights

Season 3 / Episode 9 / 42:36
In this episode, Bob shares his personal experience working through the pandemic and how his own thinking has evolved and changed. Bob believes that working in the office is more fun and hopes that people will continue to find their way back to the office and rediscover the many ways in which the commute can provide valuable time to read, listen to audiobooks or your favorite podcast.

TEN | Highlights

The Tenant Experience Network podcast has featured many incredible guests who have shared valuable insights on the future of the workplace, enhancing tenant experience and the role of office buildings. Enjoy these highlights from some of the most prominent CRE thought leaders that have joined us on TEN.

Chad Griffiths | Industrial Real Estate Broker, Investor and Host of the Industrial Real Estate Podcast | People are the true asset in buildings

Season 3 / Episode 8 / 32:29
In this episode, Chad shares his belief that buildings can be a significant determinant in making the physical workspace more appealing. Placing an emphasis on what tenants want can have a direct correlation to the value of that building. We both agree that people are the true asset in buildings, and they need to be engaged in a more meaningful way.