Admin Portal HELP

Below you will find resources to help you create content for your Building through HILO’s Admin Portal. If you have any questions or concerns, please contact your Customer Success Manager or email

Admin Portal Training Videos
Instructional videos to help you create and update content for your building including creating: Updates, Reward Offers, Building Services and Building Contact Us Topics.

Image and Content Specifications

Detailed specifications for preparing content including: image specs, text character count limits and examples of how content uploaded in the Admin Portal appears on the app.

Image Library

A collection of images to use when creating building updates: notifications, alerts and surveys.