Season 3 / Episode 0 / 1:23
TEN Season 3 Trailer
Transcript
Hi! I’m David Abrams, Co-founder and CEO of HILO, and host of TEN, the Tenant Experience Network. Join me for season 3 as we continue our conversations with leading CRE professionals who have something to say about tenant experience in the built world.
With all of the commentary around the return to the workplace, some of which is confrontational and polarizing, now is the time to consider how we can live and work in the world as it is RIGHT NOW. The CRE industry and employers can’t continue projecting to an imaginary date of when the world will return to ‘normal’. Perhaps living in a world with covid is THE NEW NORMAL. What does that mean for CRE?
I hope that this season will clearly show that buildings are a vital part of a robust ecosystem that can help forge great companies, and in turn, support and cultivate their people and teams. The new workplace will likely take many forms. Let’s explore what that looks like together.
This is a really important dialogue to have, and I encourage you to be part of the conversation by reaching out to me directly if you are interested in being a guest on TEN. In the meantime, be sure to subscribe so you never miss an episode of the Tenant Experience Network.
From distressed assets to destination offices with Nick Bakish | Partner | Group RMC
Season 7 / Episode 2 / 33:55
In this episode, Nick discusses what it really means to bring hospitality into commercial real estate — not as a nice-to-have, but as a table-stakes differentiator — and how owners are now using proprietary technology, real-time data, and consistent branding across their portfolios to measure and improve the tenant experience at scale.
How office buildings must compete on experience with Raka Josan | President & CEO | Josan Properties
Season 7 / Episode 1 / 47:37
In this episode, Raka discusses what tenants are prioritizing today, and how operators can make hospitality more real, even outside the top tier of Class A towers. Raka makes a strong case for the human touch as the core of tenant experience, and explains why the property manager has become the building’s most important ambassador.
Creating office destinations outside city centers with Faron Brazis | Tenant Engagement Manager | Hobbs Brook Real Estate
Season 6 / Episode 13 / 32:42
In this episode, Faron discusses how suburban office environments are adapting to meet changing tenant expectations, the growing role of hospitality in commercial real estate, and why human connection remains essential even as technology becomes more embedded in buildings.
TEN Season 6 Highlights
On season 6 of the TEN podcast, host David Abrams connected with some exceptional leaders in commercial real estate who are at the forefront of innovation, technology, and delivering a hospitality-inspired customer experience to the workplace. Have a listen to some of our favorite clips.
From distressed assets to destination offices with Nick Bakish | Partner | Group RMC
Season 7 / Episode 2 / 33:55
In this episode, Nick discusses what it really means to bring hospitality into commercial real estate — not as a nice-to-have, but as a table-stakes differentiator — and how owners are now using proprietary technology, real-time data, and consistent branding across their portfolios to measure and improve the tenant experience at scale.
How office buildings must compete on experience with Raka Josan | President & CEO | Josan Properties
Season 7 / Episode 1 / 47:37
In this episode, Raka discusses what tenants are prioritizing today, and how operators can make hospitality more real, even outside the top tier of Class A towers. Raka makes a strong case for the human touch as the core of tenant experience, and explains why the property manager has become the building’s most important ambassador.
Creating office destinations outside city centers with Faron Brazis | Tenant Engagement Manager | Hobbs Brook Real Estate
Season 6 / Episode 13 / 32:42
In this episode, Faron discusses how suburban office environments are adapting to meet changing tenant expectations, the growing role of hospitality in commercial real estate, and why human connection remains essential even as technology becomes more embedded in buildings.
TEN Season 6 Highlights
On season 6 of the TEN podcast, host David Abrams connected with some exceptional leaders in commercial real estate who are at the forefront of innovation, technology, and delivering a hospitality-inspired customer experience to the workplace. Have a listen to some of our favorite clips.