Annie Rinker, Director, Office of Innovation, Hines | How tech is changing Tenant Experience | 38:02

Transcript

DA: Hi, I’m David Abrams, and I want to welcome you to this edition of the Tenant Experience Network Podcast. I want to welcome today’s guest Annie Rinker, Director, Office of Innovation at Hines. In this episode, we’ll learn about Annie’s journey to her current position at Hines, where she builds on the intersection of co-working and traditional commercial real estate, by exploring ways to drive value. We’ll tap into her thinking around how technology is changing client experience, hear her views on the changing role of the property manager and begin to explore where co-working meets multi-family. We’re excited to be sharing this podcast with you, so make sure to subscribe, so you never miss an episode of the Tenant Experience Network. So now I’d like to welcome Annie to the show. Annie, really glad that you could be with us today. How are you?

AR: I’m good David. Thank you. I’m really excited to be here with you.

DA: Well, I’m looking forward to the conversation. So let’s start with your journey to your current role as director, office of innovation at Hines. How did you get started? Walk me through what that looked like.

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Ryan Speers | Partner & COO | Workhaus | The future of work is flexible

Season 5 / Episode 7 / 41:20
In this episode, we learn that Ryan’s business is at the forefront of the hospitality and customer experience conversations that are happening as CRE continues to up its game on this front by offering essential amenities to help drive user engagement and enjoyment. Tune in to learn more about Ryan’s perspective on Workhaus being a tech-enabled business versus a technology business.

Lisa Davidson | Vice Chairman | Savills North America | An inspiring journey from Tenant Rep to Proptech investor

Season 5 / Episode 5 / 46:17
In this episode, Lisa sheds light on key market drivers influencing real estate decisions, such as the rise of amenities and spec suites. She describes the future of work as “accommodating employees with great space.” The impact that unique community spaces have on potential tenants as they are touring prospective spaces is something else she sees in the market.

Rob Kumer | CEO | KingSett Capital | Trends and success strategies in CRE

Season 5 / Episode 4 / 53:34
In this episode, Rob shares his 3 pillars for success in the office category and speaks about the importance of experience and the technological advances impacting all asset classes. KingSett is very focused on decarbonization, and energy management including deep water cooling and implementing new lighting systems.