
The Tenant Experience Network (TEN) features leading commercial real estate (CRE) professionals in conversation with HILO Co-founder & CEO, David Abrams. Each episode cuts through the ever-evolving, and sometimes polarizing opinions around the future of the workplace, and what it means for the importance of buildings and tenant experience.
From hybrid solutions to newly imagined spaces and amenities, TEN covers the latest thinking and insights on all things property and tech from people in the trenches: building owners, property managers, tenants and leading PropTech founders.
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Antonia Cardone | Americas Lead | Total Workplace | Cushman & Wakefield | The value of being together in the workplace
Season 4 / Episode 1 / 41:46
In this episode, Antonia shares a number of reasons people want to be in the office. In the past, being in the office was about having access to “stuff”, whereas today the new emphasis is on socialization and collaboration. She suggests that while amenities and environment are important, the “value” of being together is the real driver of spending time in the office.

Kendall Pretzer | CEO | Grace Hill | The creative and flexible imperative for hybrid work success
Season 3 / Episode 22 / 35:01
In this episode, we learn that Kendal believes hybrid work may well be the new normal, and companies must be flexible and creative to help it succeed. Kendall reminds us that people are people, and there is a need for some in-person collaboration and casual conversation.

Sara Tabita | Community Experience Manager | Granite Properties | Facilitating workplace needs through tenant partnerships
Season 3 / Episode 21 / 27:02
In this episode, Sara acknowledges the shift from office space to office experience, and the need for buildings to provide their tenants with unique and memorable experiences that will also foster a sense of community. She stresses the importance of communication to help inform customers of any changes that may be necessary to deliver a better workplace experience.

Rita Tené Ellison | Associate Director | T. Dallas Smith & Company | Putting customers first in CRE
Season 3 / Episode 20 / 22:20
In this episode, Rita explains that access to local amenities is becoming more of a driving factor in real estate decisions, causing smart landlords to become more attentive to tenant needs, and respond with appropriate programming. With a “client-first” mentality, her firm has maintained a consistent approach throughout the pandemic in responding to the evolving needs of its customers.