The Tenant Experience Network (TEN) features leading commercial real estate (CRE) professionals in conversation with HILO Co-founder & CEO, David Abrams. Each episode cuts through the ever-evolving, and sometimes polarizing opinions around the future of the workplace, and what it means for the importance of buildings and tenant experience.
From hybrid solutions to newly imagined spaces and amenities, TEN covers the latest thinking and insights on all things property and tech from people in the trenches: building owners, property managers, tenants and leading PropTech founders.
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The Insider’s Edge perspective on real estate with James Nelson | Principal and Head of US Investment Sales | Avison Young
Season 6 / Episode 6 / 45:36
In this episode, James discusses opportunities like residential conversions, the impact of technology, and the shift toward a tenant-focused office sector. James also highlights his vision for greater transparency and collaboration in the industry, as well as insights from his book, The Insider’s Edge, aimed at empowering real estate investors.
Balancing tradition and innovation in real estate with Jordan Menashe | Principal & CEO | Menashe Properties
Season 6 / Episode 5 / 42:32
In this episode, Jordan shares his unique approach to due diligence and how staying balanced—through both market highs and lows—has helped shape his leadership style. This episode offers a clear-eyed look at what it takes to build lasting value in commercial real estate and why putting people first still matters most.
Social and technological shifts in CRE with Alex Thomson | Founder | Prevail Consultants | 2025 Chair of NAIOP
Season 6 / Episode 4 / 44:50
In this episode, Alex discusses the evolving nature of CRE, the need to adapt to social and technological shifts, and the importance of creating spaces that enhance productivity and engagement. Plus, we dive into his vision for the future of NAIOP and his passion for driving growth and innovation in the industry.
Reshaping experience, efficiency, and management in CRE with Dennis Cisterna | Managing Partner & CIO | Sentinel Net Lease
Season 6 / Episode 3 / 36:09
In this episode, Dennis predicts transformative trends in office space supply and demand, emphasizing the growing importance of building-level intelligence and customer-centric approaches. Whether it’s the resurgence of experiential retail or reimagining older properties, this conversation offers a roadmap for navigating the future of CRE.