The Tenant Experience Network (TEN) features leading commercial real estate (CRE) professionals in conversation with HILO Co-founder & CEO, David Abrams. Each episode cuts through the ever-evolving, and sometimes polarizing opinions around the future of the workplace, and what it means for the importance of buildings and tenant experience.
From hybrid solutions to newly imagined spaces and amenities, TEN covers the latest thinking and insights on all things property and tech from people in the trenches: building owners, property managers, tenants and leading PropTech founders.
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Geoffrey Newman | Executive Managing Director | Savills North America | Returning to where it all started
Season 4 / Episode 5 / 45:26
In this episode, Geoffrey acknowledges the magnitude of the challenge in front of CRE as B and C Class buildings strive to remain relevant. We are looking at a 15-year time horizon for the continued evolution of this very large segment of the market, to perhaps take on a new purpose or reimagined use.
Paul J. Massey | CEO | B6 Real Estate Advisors | Episode 50 with a giant in New York CRE
Season 4 / Episode 4 / 33:14
In this episode, we learn that after several years at Cushman & Wakefield, Paul embarked on his next entrepreneurial endeavor, starting B6, which stands for “Building by Building, Block by Block”. He attributes some of his success to making every mistake in the book but never making the same mistake twice.
Mollie Eisler | VP | Technology and Innovation | Almanac Realty Investors | The intersection of people, technology and place
Season 4 / Episode 3 / 22:42
In this episode, we learn that Mollie sees two themes emerging that will define the future of commercial real estate. The first is data management, which she views as the most valuable resource, and the second is the creation of unique and memorable in-person experiences that can be shared with others.
Michael Przytula | Managing Director | Intelligent & Digital Workplaces | Accenture | The people side of workplace technology
Season 4 / Episode 2 / 36:20
In this episode, Michael notes that the built environment has really pivoted to being about the experiences and spaces that make a workplace that people love to work in. His ultimate goal is to create a standardized, streamlined and unified experience, no matter where people work.
Dave Cairns, Founder of CBRE Forward | The importance of uniquely tailored tenant experience | 35:12
Season 2 / Episode 7
In this episode, we will learn about Dave’s journey to his current role, where he focuses on working with high growth companies in the tech sector, Space as a Service operators and financial service firms.
Haniel Lynn, CEO of Kastle Systems | Redefining touchless experience with focus on the end user | 40:22
Season 2 / Episode 6
In this episode, we will learn about Haniel’s journey to his current role, where he brings his engineering, business consulting and startup experience to the work that he does in building out a platform company.
Glenn Felson, Author of PropTech and the Future of Real Estate | A new voice on tech in CRE | 24:44
Season 2 / Episode 5
In this episode, we will learn about Glenn’s journey to his current endeavours, where he combines his experience from working in residential brokerage, with his learning from the building access and flex-space industries.
Becky Hanner, BOMA Fellows Chair and Principal at Commercial Asset Services | The customization of tenant amenities and ROI | 24:16
Season 2 / Episode 4
In this episode, we will learn about Becky’s journey to her current role at Commercial Asset Services, where she combines her early experience working in accounting, with her training in property and asset management.
Steve Simoni, Founder of Bbot | How human interactions in CRE can create new social networks | 24:32
Season 2 / Episode 3
In this episode, we will learn about Steve’s journey to his current role at Bbot, where he combines his experience from working in the navy as a nuclear engineer, with his previous learning as a first-time founder.
Jaime McKenna, Managing Director, Group Head of Real Estate at Fengate | Why sensors & data are worthy of technology investment | 27:31
Season 2 / Episode 2
In this episode of TEN, Jaime McKenna joins host David Abrams and talks about the career path that has led to her current Managing Director position at Fengate, where she regularly applies her extensive experience in finance and investment.
Caleb Parker, Founder of Bold | Putting customers first when it comes to CRE | 24:18
Season 2 / Episode 1
In this episode, we will learn about Caleb’s journey to his current position at Bold, where he combines his learning from his experience as a founder and executive in the flexible workspace industry.
Season Two | Trailer | 1:13
Season 2 / Episode 0
Join us for season 2 as we continue our conversations with leading CRE professionals who all have something to say about the impact of technology on tenant experience in the built world.
Lorri Rowlandson, Senior Vice President, BGIS | How technology drives data insights | 33:00
Season 1 / Episode 10
In this episode, we will learn about Lorri’s journey to her current position at BGIS, where she builds on the intersection of real estate operations and innovation through strategic thought leadership.
Annie Rinker, Director, Office of Innovation, Hines | How tech is changing Tenant Experience | 38:02
Season 1 / Episode 9
In this episode, we will learn about Annie’s journey to her current position at Hines, where she builds on the intersection of co-working and traditional commercial real estate by exploring ways to drive value.
