HILO | Tenant Experience Network

The Tenant Experience Network (TEN) features leading commercial real estate (CRE) professionals in conversation with HILO Co-founder & CEO, David Abrams. Each episode cuts through the ever-evolving, and sometimes polarizing opinions around the future of the workplace, and what it means for the importance of buildings and tenant experience.

From hybrid solutions to newly imagined spaces and amenities, TEN covers the latest thinking and insights on all things property and tech from people in the trenches: building owners, property managers, tenants and leading PropTech founders.

Listen & subscribe on Apple Podcasts, Spotify and more.

If you or someone you know would like to be a guest on TEN, connect HERE.

Michael Przytula | Managing Director | Intelligent & Digital Workplaces | Accenture | The people side of workplace technology

Season 4 / Episode 2 / 36:20
In this episode, Michael notes that the built environment has really pivoted to being about the experiences and spaces that make a workplace that people love to work in. His ultimate goal is to create a standardized, streamlined and unified experience, no matter where people work.

Antonia Cardone | Americas Lead | Total Workplace | Cushman & Wakefield | The value of being together in the workplace

Season 4 / Episode 1 / 41:46
In this episode, Antonia shares a number of reasons people want to be in the office. In the past, being in the office was about having access to “stuff”, whereas today the new emphasis is on socialization and collaboration. She suggests that while amenities and environment are important, the “value” of being together is the real driver of spending time in the office.

Kendall Pretzer | CEO | Grace Hill | The creative and flexible imperative for hybrid work success

Season 3 / Episode 22 / 35:01
In this episode, we learn that Kendal believes hybrid work may well be the new normal, and companies must be flexible and creative to help it succeed. Kendall reminds us that people are people, and there is a need for some in-person collaboration and casual conversation.

Sara Tabita | Community Experience Manager | Granite Properties | Facilitating workplace needs through tenant partnerships

Season 3 / Episode 21 / 27:02
In this episode, Sara acknowledges the shift from office space to office experience, and the need for buildings to provide their tenants with unique and memorable experiences that will also foster a sense of community. She stresses the importance of communication to help inform customers of any changes that may be necessary to deliver a better workplace experience.

Becky Hanner, BOMA Fellows Chair and Principal at Commercial Asset Services | The customization of tenant amenities and ROI | 24:16

Season 2 / Episode 4
In this episode, we will learn about Becky’s journey to her current role at Commercial Asset Services, where she combines her early experience working in accounting, with her training in property and asset management.

Steve Simoni, Founder of Bbot | How human interactions in CRE can create new social networks | 24:32

Season 2 / Episode 3
In this episode, we will learn about Steve’s journey to his current role at Bbot, where he combines his experience from working in the navy as a nuclear engineer, with his previous learning as a first-time founder.

Jaime McKenna, Managing Director, Group Head of Real Estate at Fengate | Why sensors & data are worthy of technology investment | 27:31

Season 2 / Episode 2
In this episode of TEN, Jaime McKenna joins host David Abrams and talks about the career path that has led to her current Managing Director position at Fengate, where she regularly applies her extensive experience in finance and investment.