The Tenant Experience Network (TEN) features leading commercial real estate (CRE) professionals in conversation with HILO Co-founder & CEO, David Abrams. Each episode cuts through the ever-evolving, and sometimes polarizing opinions around the future of the workplace, and what it means for the importance of buildings and tenant experience.
From hybrid solutions to newly imagined spaces and amenities, TEN covers the latest thinking and insights on all things property and tech from people in the trenches: building owners, property managers, tenants and leading PropTech founders.
Listen & subscribe on Apple Podcasts, Spotify and more.
Rita Tené Ellison | Associate Director | T. Dallas Smith & Company | Putting customers first in CRE
Season 3 / Episode 20 / 22:20
In this episode, Rita explains that access to local amenities is becoming more of a driving factor in real estate decisions, causing smart landlords to become more attentive to tenant needs, and respond with appropriate programming. With a “client-first” mentality, her firm has maintained a consistent approach throughout the pandemic in responding to the evolving needs of its customers.
Jamie Petten | President & Executive Director | Kanata North Business Association | Connecting the community in Canada’s largest technology park
Season 3 / Episode 19 / 31:09
In this episode, Jamie shares that in order to attract and retain talent, a big part of the conversation is adding new opportunities to live and play at Kanata North Technology Park, and making new investments to enhance physical workspaces. Jamie is enthusiastic about the role that HILO will play in helping to connect all the partners in the park and promote all of the park’s activities.
Jennifer Djurkovic | CEO | Djurkovic Investment Properties | Following a family legacy in CRE
Season 3 / Episode 18 / 28:35
In this episode, we learn that Jennifer has a wealth of knowledge in New York City CRE and is always tapping into the pulse of the industry. She offered insights into what people really want from buildings and how building operators are responding, emphasizing the need for innovation to support new talent and retain current employees.
Dara Friedman | Managing Director | BentallGreenOak | The tenant engagement imperative in CRE
Season 3 / Episode 17 / 27:04
In this episode, Dara shares that building operators and occupiers must focus on tenant engagement, creating alignment through their approach. Amenities, health and wellness, energy use and reducing operational costs, are all key drivers of supporting human capital and contributing to the delivery of great customer experiences.
Jeff Dennis, Entrepreneur in Residence, Fasken Law | Curiosity and the desire for lifetime learning | 36:12
Season 1 / Episode 5
In this episode, we will learn about Jeff’s journey to his current position at Fasken, where he combines his learning from being an entrepreneur, with his expertise as a business advisor and lawyer.
Lee Odess, CEO Inside Access Control | Self-awareness & shifting from Access Control to Access Care | 34:17
Season 1 / Episode 4
In this episode, we will learn about Lee’s journey to his current position as founder and publisher, where he combines his industry experience, with his expertise in the technology space.
Neil Lacheur, EVP & Principal, Avison Young | Building your own story & starting as an entrepreneur | 34:49
Season 1 / Episode 3
In this episode of TEN, we learn about Neil’s journey to Executive Vice President and Principal at Avison Young, combining his learning from being an entrepreneur and his corporate experience.
Chris Tambakis, CEO Adgar Canada | Doing what is right for the customer, and loving what you do | 37:27
Season 1 / Episode 2
In this episode, we will learn about Chris Tambakis’s journey to his current position at Adgar, with over $1B in assets under management. We will tap into his thinking around “doing what is right for the customer” as one of his keys to success, and the importance of “loving what you do”.
Jon Love, CEO KingSett Capital | Success, communication, and building horsepower during a pandemic | 27:00
Season 1 / Episode 1
This episode of TEN features Jon Love, CEO of KingSett Capital, a leader in the commercial real estate industry, who took time out from his vacation with his family to talk with us today.
Season One | Trailer | 1:00
Season 1 / Episode 0
Introducing the Tenant Experience Network podcast and our host, David Abrams.