The Tenant Experience Network (TEN) features leading commercial real estate (CRE) professionals in conversation with HILO Co-founder & CEO, David Abrams. Each episode cuts through the ever-evolving, and sometimes polarizing opinions around the future of the workplace, and what it means for the importance of buildings and tenant experience.
From hybrid solutions to newly imagined spaces and amenities, TEN covers the latest thinking and insights on all things property and tech from people in the trenches: building owners, property managers, tenants and leading PropTech founders.
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Michael Przytula | Managing Director | Intelligent & Digital Workplaces | Accenture | The people side of workplace technology
Season 4 / Episode 2 / 36:20
In this episode, Michael notes that the built environment has really pivoted to being about the experiences and spaces that make a workplace that people love to work in. His ultimate goal is to create a standardized, streamlined and unified experience, no matter where people work.
Antonia Cardone | Americas Lead | Total Workplace | Cushman & Wakefield | The value of being together in the workplace
Season 4 / Episode 1 / 41:46
In this episode, Antonia shares a number of reasons people want to be in the office. In the past, being in the office was about having access to “stuff”, whereas today the new emphasis is on socialization and collaboration. She suggests that while amenities and environment are important, the “value” of being together is the real driver of spending time in the office.
Kendall Pretzer | CEO | Grace Hill | The creative and flexible imperative for hybrid work success
Season 3 / Episode 22 / 35:01
In this episode, we learn that Kendal believes hybrid work may well be the new normal, and companies must be flexible and creative to help it succeed. Kendall reminds us that people are people, and there is a need for some in-person collaboration and casual conversation.
Sara Tabita | Community Experience Manager | Granite Properties | Facilitating workplace needs through tenant partnerships
Season 3 / Episode 21 / 27:02
In this episode, Sara acknowledges the shift from office space to office experience, and the need for buildings to provide their tenants with unique and memorable experiences that will also foster a sense of community. She stresses the importance of communication to help inform customers of any changes that may be necessary to deliver a better workplace experience.
Annie Rinker, Director, Office of Innovation, Hines | How tech is changing Tenant Experience | 38:02
Season 1 / Episode 9
In this episode, we will learn about Annie’s journey to her current position at Hines, where she builds on the intersection of co-working and traditional commercial real estate by exploring ways to drive value.
David Popler, Managing Director, Solutions Development, JLL | Using data to elevate client service | 35:11
Season 1 / Episode 8
In this episode, we will learn about David’s journey to his current position at JLL, where he combines his learning from such roles as Chief Revenue Officer to Vice President of Business Development.
Matt Knight, PropTech Investor | How tech will get us back to the workplace | 29:10
Season 1 / Episode 7
In this episode, we will learn about Matt’s journey to his current role as investor and board member, where he combines his learning from early days in private equity, to becoming a “PropTech nerd”.
Kay Sargent, Sr. Principal, Director of WorkPlace, HOK | Tech-enabled environments & doing what you love | 31:51
Season 1 / Episode 6
In this episode, we will learn about Kay’s journey to her current position at HOK, where she applies her expertise in workplace design and strategy issues to create thoughtful solutions for her clients.
Jeff Dennis, Entrepreneur in Residence, Fasken Law | Curiosity and the desire for lifetime learning | 36:12
Season 1 / Episode 5
In this episode, we will learn about Jeff’s journey to his current position at Fasken, where he combines his learning from being an entrepreneur, with his expertise as a business advisor and lawyer.
Lee Odess, CEO Inside Access Control | Self-awareness & shifting from Access Control to Access Care | 34:17
Season 1 / Episode 4
In this episode, we will learn about Lee’s journey to his current position as founder and publisher, where he combines his industry experience, with his expertise in the technology space.
Neil Lacheur, EVP & Principal, Avison Young | Building your own story & starting as an entrepreneur | 34:49
Season 1 / Episode 3
In this episode of TEN, we learn about Neil’s journey to Executive Vice President and Principal at Avison Young, combining his learning from being an entrepreneur and his corporate experience.
Chris Tambakis, CEO Adgar Canada | Doing what is right for the customer, and loving what you do | 37:27
Season 1 / Episode 2
In this episode, we will learn about Chris Tambakis’s journey to his current position at Adgar, with over $1B in assets under management. We will tap into his thinking around “doing what is right for the customer” as one of his keys to success, and the importance of “loving what you do”.
Jon Love, CEO KingSett Capital | Success, communication, and building horsepower during a pandemic | 27:00
Season 1 / Episode 1
This episode of TEN features Jon Love, CEO of KingSett Capital, a leader in the commercial real estate industry, who took time out from his vacation with his family to talk with us today.
Season One | Trailer | 1:00
Season 1 / Episode 0
Introducing the Tenant Experience Network podcast and our host, David Abrams.