
The Tenant Experience Network (TEN) features leading commercial real estate (CRE) professionals in conversation with HILO Co-founder & CEO, David Abrams. Each episode cuts through the ever-evolving, and sometimes polarizing opinions around the future of the workplace, and what it means for the importance of buildings and tenant experience.
From hybrid solutions to newly imagined spaces and amenities, TEN covers the latest thinking and insights on all things property and tech from people in the trenches: building owners, property managers, tenants and leading PropTech founders.
Listen & subscribe on Apple Podcasts, Spotify and more.

Lee Odess | CEO | Access Control Executive Brief | Unlocking the world of access control
Season 4 / Episode 9 / 40:34
In this episode, we learn that Lee sees the world of access control from the perspective of the end-user and how it contributes to a better customer experience. Lee has always had a focus on community building and sees his role in the building access space as doing just that. He believes the past has helped inform the present and should not be overlooked when reviewing the evolution of property technology.

Sonny Kalsi | Co-CEO | BentallGreenOak | BentallGreenOak Co–CEO shares his passion for buildings
Season 4 / Episode 8 / 40:18
In this episode, Sonny shares his thoughts on technology disrupting CRE and the impact it’s having on each sector of the industry. He highlights several ways that technology can improve the customer experience and also impact property management to help drive efficiency, find cost savings, and contribute to sustainability.

David McGuinness | Head of Business Development, CRE | Motorola Solutions | Improving customer experience through building access
Season 4 / Episode 7 / 33:52
In this episode, David provides a great overview and evolution of the building access industry and how it has been impacted by cloud computing and mobile connectivity. From the access control side, David suggests that flex space has emerged as a compelling channel for their client base.

Michael Abrams | Real Estate Consultant and Advisor | Flexspace Advisors | Let’s talk about flex
Season 4 / Episode 6 / 45:26
In this episode, Michael shares his thoughts on current CRE topics, such as “reactivating” buildings and their connection to people and community, and the increasing awareness of mental health and well-being. Michael lives, breathes and sleeps all things flex and could talk forever about his passion for the industry.