Over 3 days in September, almost 1,000 tenants attended York Heritage Properties’ tenant appreciation BBQs in Liberty Village, Toronto. In the week leading up to the event, Hilo user subscriptions increased by 222%.

Measuring engagement at tenant events​

Building managers want to provide measurable and engaging tenant experiences but often do not have an effective way to accurately measure engagement. Hilo can facilitate this process as Building Managers are able to easily ‘post’ these events in advance on Hilo and ‘push’ a notice to all users through the platform. Building Managers are able to track and receive analytics about tenant attendance in order to measure what drives the most engagement.

Hilo can be used for admission to ‘tenant only’ events such as yoga programs or tenant appreciation events or to easily track the redemption of rewards, such as free ice cream for tenants only. This allows building operators to see real data on attendance or redemption results in order to plan more effectively for future events.

BUILDINGS USING HILO FOR ADMISSION TO TENANT EVENTS HAVE EXPERIENCED APPROXIMATELY 90% OF ATTENDEES USED THE HILO APP.

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