Tenant retention is top of mind for building operators. Many are now recognizing that attracting and retaining the best tenants requires more than just desks and space. Tenant appreciation programs are an important part of building long-term tenant loyalty. While a large percentage of tenants are still working from home, this does not mean that opportunities to connect and engage should be forgotten.
Hilo’s Return to Workplace Survey found that 83% of users see themselves working from home more often in the future. This means that building operators must find alternate ways to build strong relationships with tenants and remind them that their building community still exists and is thriving. Yes, the reality is that large events and gatherings are on hold for a while so now is the time to get creative. What do tenants need most right now? What will make them feel valued and important? How can they feel connected to their physical workplace while working from home?
Here are five ways to appreciate your tenants virtually: