The Tenant Experience Network (TEN) features leading commercial real estate (CRE) professionals in conversation with HILO Co-founder & CEO, David Abrams. Each episode cuts through the ever-evolving, and sometimes polarizing opinions around the future of the workplace, and what it means for the importance of buildings and tenant experience.
From hybrid solutions to newly imagined spaces and amenities, TEN covers the latest thinking and insights on all things property and tech from people in the trenches: building owners, property managers, tenants and leading PropTech founders.
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Social and technological shifts in CRE with Alex Thomson | Founder | Prevail Consultants | 2025 Chair of NAIOP
Season 6 / Episode 4 / 44:50
In this episode, Alex discusses the evolving nature of CRE, the need to adapt to social and technological shifts, and the importance of creating spaces that enhance productivity and engagement. Plus, we dive into his vision for the future of NAIOP and his passion for driving growth and innovation in the industry.

Reshaping experience, efficiency, and management in CRE with Dennis Cisterna | Managing Partner & CIO | Sentinel Net Lease
Season 6 / Episode 3 / 36:09
In this episode, Dennis predicts transformative trends in office space supply and demand, emphasizing the growing importance of building-level intelligence and customer-centric approaches. Whether it’s the resurgence of experiential retail or reimagining older properties, this conversation offers a roadmap for navigating the future of CRE.

Creating social and economic value in CRE with Glenn Way | President | GWL Realty Advisors
Season 6 / Episode 2 / 38:56
In this episode, Glenn shares his thoughts on connectivity and creating both economic and social value through technology, hospitality, and innovative building design. If you’re curious about how buildings can generate value, foster connection, and leverage technology to meet the demands of the future, this episode is one you won’t want to miss.

The impact of tenant behavior on the built environment with Julie Whelan | SVP, Global Head of Occupier Thought Leadership | CBRE
Season 6 / Episode 1 / 43:03
In this episode, Julie joins David to dive into the people side of CRE and how tenant behavior is shaping the built environment. Julie combines her two passions—commercial real estate and understanding how people use and interact with spaces—to explore the evolving experience of the workplace.