
The Tenant Experience Network (TEN) features leading commercial real estate (CRE) professionals in conversation with HILO Co-founder & CEO, David Abrams. Each episode cuts through the ever-evolving, and sometimes polarizing opinions around the future of the workplace, and what it means for the importance of buildings and tenant experience.
From hybrid solutions to newly imagined spaces and amenities, TEN covers the latest thinking and insights on all things property and tech from people in the trenches: building owners, property managers, tenants and leading PropTech founders.
Listen & subscribe on Apple Podcasts, Spotify and more.

Martin Kelly | President | Blueprint | Creating the Blueprint for the future of real estate
Season 5 / Episode 9 / 40:16
In this episode, Martin shares his insights on how Blueprint stands out from other CRE events, emphasizing their focus on creating a unique experience—something we can totally relate to. He also hinted at some exciting new features for Blueprint participants.

Jeff Frick | Founder | Menlo Creek Media and host of Turn the Lens and Work 20XX podcasts | Understanding the changing purpose of physical space
Season 5 / Episode 8 / 44:38
In this episode, Jeff shares his insights on segmentation and intention—an excellent way to understand the changing purpose of physical space. Real estate now needs to focus on attracting people to spaces in ways that aren’t possible at home, making hospitality a crucial theme.

Ryan Speers | Partner & COO | Workhaus | The future of work is flexible
Season 5 / Episode 7 / 41:20
In this episode, we learn that Ryan’s business is at the forefront of the hospitality and customer experience conversations that are happening as CRE continues to up its game on this front by offering essential amenities to help drive user engagement and enjoyment. Tune in to learn more about Ryan’s perspective on Workhaus being a tech-enabled business versus a technology business.

Bryan Berthold | Global Lead Workplace Experience | Cushman & Wakefield | Developing and supporting workplace experience
Season 5 / Episode 6 / 45:59
In this episode, Bryan acknowledges the big shift we are seeing in the purpose of the office. He also emphasizes the importance of understanding the needs and preferences of the different types of users and how that drives attendance and engagement. It is not one size fits all.